SAFE PAYE

31jeaN

Clavier virtuel : trop petit, difficile à lire, entraine des erreurs dans les entrées.

Peut-on soit l'agrandir un peu, soit le remplacer.

merci d'avance si réponse.

Flexx

https://community.bitdefender.com/fr/discussion/96920/safe-paye

I understand that you find the Bitdefender virtual keyboard too small and difficult to read. This can lead to errors in entries, which can be frustrating, but it seems that there is no way to enlarge the virtual keyboard. However, there are a few workarounds that you can try:

1) Use the Windows on-screen keyboard. The Windows on-screen keyboard is a built-in accessibility feature that can be used to type on a computer without a physical keyboard. It is larger than the Bitdefender virtual keyboard, and it can be resized to accommodate your needs. To access the Windows on-screen keyboard, press the windows key + ctrl key + O letter.

2) Use a third-party virtual keyboard. There are a number of third-party virtual keyboards available that are larger and easier to read than the Bitdefender virtual keyboard. Some popular options include the On-Screen Keyboard by NirSoft and the Touch Keyboard by Microsoft.

You can also contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call .

Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com to share your feedback with them

The support team will reply back to your query within next 24-48 hours excluding weekends.

@Alexandru_BD , @Mike_BD can help speed down this process for you.

Regards

Alexandru_BD

Hello,

We have received this feedback a few times in the past, below are some thread examples:

https://community.bitdefender.com/en/discussion/89449/safepay-virtual-keyboard

https://community.bitdefender.com/en/discussion/91577/virtual-keyboard-fonts-way-too-small

https://community.bitdefender.com/en/discussion/84188/keyboard

https://community.bitdefender.com/en/discussion/comment/322868#Comment_322868

The main purpose of the virtual keyboard is to hide from keylogging snoopers and ensure an additional layer of privacy.

You can try to increase or decrease the browser size by pressing simultaneously Ctrl and the +/– keys in the numeric keypad. Check if this increases the keyboard size as well.

While using Safepay, even if you are typing on the traditional keyboard, malicious keyloggers can’t record what you type. The virtual keyboard is mostly designed for privacy when you are typing from public places, where prying eyes might read your keystrokes when using the traditional keyboard.

I think it really depends on the size of your display/PC monitor, but the concept behind the virtual keyboard is to keep a low profile while typing sensitive data, therefore making it bigger than it is defies its stealth purpose.

Regards