Abonnement IPTV bloqué par VPN premium

kpanadihn

J'ai souscrit à un abonnement IPTV en France, qui marchait bien, sans . Depuis que j'ai voyagé, Bitdefender VPN premium connecté au serveur de France ne me permet pas d'y accéder, alors que celui d'Avast One en essai le permet.

Flexx

https://community.bitdefender.com/fr/discussion/97234/abonnement-iptv-bloque-par-vpn-premium

There are a few possible reasons why your Bitdefender Premium VPN connected to the French server does not allow you to access your French IPTV subscription, while the Avast One trial does:

1) Different VPN protocols: Bitdefender and Avast use different VPN protocols. It is possible that your IPTV subscription is blocking the VPN protocol that Bitdefender is using.

2) Different VPN servers: Bitdefender and Avast have different VPN servers. It is possible that the French VPN server that Bitdefender is using is being blocked by your IPTV subscription.

3) IP address blacklisting: It is possible that your IPTV subscription is blacklisting your IP address. If you have been using your VPN to access other services that are blocked by your IPTV subscription, it is possible that your IP address has been blacklisted.

To troubleshoot the issue, you can try the following:

1) Try a different VPN protocol: Bitdefender offers a variety of VPN protocols, such as OpenVPN, IKEv2, and WireGuard. Try connecting to the French VPN server using a different protocol.

2) Try a different VPN server: Bitdefender has multiple VPN servers in France. Try connecting to a different French VPN server.

3) Contact your IPTV subscription provider: Contact your IPTV subscription provider and ask them if they are blocking VPN connections. If they are, ask them if there is a way to whitelist your IP address.

If issue still persists, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and on the basis of your product selected and type of issue you are facing you can get in touch with support representative either by email, chat or over a call.

If you choose email, you will get a ticket number on your registered email.

The support team will reply back to the same email within next 24-48 hours excluding weekends.

Regards

jacquesbenard

J'aimerais ravoir mon compte VPN, il a été bloqué et je ne pas l'utiliser, il marque ''Déconnection en cours.....

Merci de me répondre

fedor

bonsoir jacquesbenard,

as tu essayer de le desinstaller et le reinstaller?