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Problème de connexion VPN

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Caramelle62
Caramelle62
dans VPN

Bonjour,

Bien qu'ayant la version PRENIUM VPN, version 25.7.0.1, lorsque je sélectionne un serveur et que je lance l'appli, il s'affiche "connexion en cours..." puis il s'affiche " connectez vous pour sécuriser votre connexion". L'appli ne change donc pas mon adresse IP. Que dois-faire svp ?

Meilleure réponse

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Réponse ✓
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    https://community.bitdefender.com/fr/discussion/97300/probleme-de-connexion-vpn

    Try connecting to a different server.

    If issue persists, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and on the basis of your product selected and type of issue you are facing you can get in touch with support representative either by email, chat or over a call.

    If you choose email, you will get a ticket number on your registered email.

    The support team will reply back to the same email within next 24-48 hours excluding weekends.

    Regards

    Life happens, Coffee helps!

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    Bitdefender Ultimate Security Plus (user)

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