Privacy issue
I use an application with login and password which seems to trigger the antivirus and which indicates "threat to privacy" because the password is sent unencrypted. I try to add the exception in the settings but it doesn't change anything!! Even if I disable the antivirus, it still doesn't work! Do you have an idea??
Réponses
-
Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/.
Depending on your selected product and the type of issue you're facing, you can reach a support representative via email, chat, or phone.
If you choose email support, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket:
Generate Bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/
Generate Bitdefender Support Tool Log: https://www.bitdefender.com/consumer/support/answer/1733/
Generate Bitdefender Connectivity Log: https://www.bitdefender.com/consumer/support/answer/9689/
If the generated logs are larger than 25 MB, which is the attachment limit for most email vendors, you can upload the logs to https://upload.bitdefender.net/ and share the link with the support team.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
0
Leaders
Catégories
- Toutes les catégories
- 629 Windows
- 33 Mac
- 99 Mobile Security
- 240 VPN
- 246 Central et abonnements
- 140 Autres produits et services
- 78 Équipe de recherche sur la sécurité
- 30 Fonctionnalités du produit et idéation
- 87 Thèmes généraux
- 7.2K Particuliers & bureau à domicile
- 575 Malwares et envoi dexemples
- 2.7K Vieux sujets
- Archiver