Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Réponses
-
Got it and replied, thanks. Must have been a small delay.
-
I do not see the comment yet.
-
I did not read other posts since I was not aware of them, I saw only this thread because my user was tagged. About the technical support engineers, I am not aware on how the interaction was - I am a developer and I can try to help only with technical issues, or to notify other colleagues. The BDconnection.log looks pretty…
-
"This program doesn't work properly." is far too vague to be able to offer some assistance. If there is a description of what exactly is not working properly, maybe some of us can help. The user asked for a refund from what I know. So now it depends if we hear back more details.
-
"since a few weeks we are not able to select airplane tickets or to pay online.We can only do this when we turn on Bitdefender VPN+Safepay." I am not sure to what this refers to, as is too vague. Is this a problem on a browser? all of them? VPN can be a solution in regard of going to a website which allows connections or…
-
I believe this will be fixed in the next update.
-
I am not 100% sure, but I don't think Windows S is supported.dans Installation of Bitdefender on Windows 11 stopped by Microssoft Store Commentaire de camarie 15 avril
-
Well, either way we will investigate. Thank you for bringing this up !
-
Understood. It might be a bug, I will not say otherwise. I just opened an issue to investigate why this happens and get back when the testing guys have news.
-
I confirm. Our url status checker replies with … "status_message":"malware"…
-
@Ray241 Can you post the domain of the website? (Not the entire URL, just the domain).
-
Is this about the first post regarding Guild Wars 2?
-
Although I initiated discussions about this, I am not participating on implementing initiatives. I cannot offer a time frame at this time. Also, a month is a too short period for such an implementation.
-
I cannot say that is due to payment issues, it might. But I think the setup for business it might be more restrictive. Someone from the business team might contradict me, sure.
-
Looks like is about the EPS product. Consumer product installs just fine.
-
A question: does this refer to the business product, or the consumer product?
-
An issue has been filed on this one, and although it is not on the priorities top, we would look into it.
-
The installation checks for the supported OS versions. I cannot speak for multiple products (or 100% accurate for the exact installer code), but installing on an unsupported version, especially for a product of this kind, is not something supported. But I will ask the appropriate guys and get back as soon as I have an…
-
Je suis heureux qu'il existe au moins une solution à ce problème et je vous remercie également pour les commentaires constants que vous avez offerts. Je ne suis toujours pas content que vous ayez dû désinstaller Omen Gaming, mais pour le moment, je peux vivre avec ça. Le problème enregistré restera à mon attention, et si…
-
Sorry to see you go. I would have asked you to endure until the next update, but obviously I can only hope.
-
It is the same issue notified in another thread and the solution for now is not install the en-US language pack. The bug has been signaled to the team dealing with it, but at this time they were unable to reproduce even with all the comments. The issue is continuously debugged and I am confident a fix will be found after…
-
Thanks, notified the guys here. Anyways, since the proof of concept requires Admin rights, it's not really an exploit IMHO - one can simply uninstall the product for example. But as soon as I know more I will get back.
-
Done. It is not clear at this time what the payload does.
-
So it appears is not keyboard specific driver-related. I have to admit that is something that we should try to reproduce first (or at least attempt) to get more details. Did you open a support ticket, in order to track it down with the support guys and get, perhaps, submitted log files, error log events and such things in…
-
This is not known to me. Is there a specific keyboard model? Logitech, perhaps?
-
From the firewall guys: Try to add a rule in Firewall on Allow for that local Ip and port: 1. Open Security Center->Protection-> Firewall Settings->Rules tab 2. Select Add rule In Add Rule window: 1. Enable Apply this rule to all applications 2. Permission Allow 3. Network type: Any Network (or Home/Office if he wants to…
-
Asked again the guys integrating atc.sys. As soon as I have news will follow up. Most likely the issue is already known to the team developing the driver, but I would like to have them confirmed as well.
-
Following up: it's not that simple. The case of a missing language pack was tested and it should load en-US when everything else is failing. As soon as more details are available will post updates.