camarie · Principal Software Developer · BD Staff

It makes sense. How would one define such a template? IPv4/IPv6/domain based, such as a some form of a list 192.168.1.1 acme.com *.acme.org ?

I cannot reproduce the issue. The Media Auto Run is turning on automatically It is off in Control Panel>Autoplay or Windows Settings>Devices>Autoplay? Or it is the event that appears in the Bitdefender Notifications? Disabling it does not work more than few days , why? How did you disabled it? Directly from the Settings or…

We will investigate the above scenarios. As I said, I don't know much about this area, so my colleagues taking care of this will check and get back.

Then I suppose I got this backwards. As I said, I do not know the code in this area. Let me forward this to someone knowing more than me.

This is probably by design, although I don't know the code - when realtime is disabled the user is asked, when enabled it is automatically handled (probably if the Scan flash drives option is set to Autoscan).

@Kedar I see absolutely no logic in not having a virtual printer connection Security reasons, as I explained. A rogue virtual printer can easily intercept private data and send them to undesired locations. Also, many of them do not run correctly in a separate desktop. But I am open to allow them based on an opt-in. The…

This will probably will make it into the next (major) user interface update. Not sure how much will be more invested in the current UI.

Looks reasonable to me. Sent an email to the guys to hear their feedback.

Looks interesting. Just dropped an email to see what the guys are saying about this.

(No problem for tagging, that's a way to make me alerted). Just filed an issue based on your findings. This will go to another team (meaning not directly the one I am in) but now it is assigned and it will be prioritised. I cannot offer a time frame now, but I will keep asking (either they will solve it, or get tired from…

From past experiences, I have encountered printer drivers displaying modal (i.e. blocking) dialogs to user, and displaying them in the default desktop (not in the secure desktop), therefore blocking the user interface. I can think on no other obvious cause I have previously encounter at this time. Log files are always of…

I'm not involved in macOS, but I dropped a mail to someone who knows more than me. As I will get an update I'll get back to you (unless someone else will move quicker).

I don't have any news so far. The team is still trying to reproduce the issue in order to be able to deliver a possible fix.

Although I am not involved in the scan and I frankly don't know what options are used, I suppose an improvement could be something like this: add a secondary option, such as "Custom scan…", which should appear when the Shift key is pressed (this is the usual key for contextual menu to press in order to display…

I'm glad that worked out. It might have been the print spooler either with a queue too full, or in an inconsistent (or stopped) state. Anyways, feel free to stress me any time if something is not right. Thank you for your patience and feedback.

Yes, there is a policy implemented by many banks to reject (or at least display a warning) when a browser is more than 2 versions older than the currently released (currently Chrome is 130, and market Safepay is based on 127, although we are releasing soon Safepay based on 130). I'm not saying this is the cause, there…

This is really strange, and I cannot pinpoint to a cause only from what you detailed. Can you do one more attempt by writing the text from the Message box inside a problem.txt file, and attach the text file instead? And let in the Message box just something like "Check the attached text file". Maybe it is something related…

I did, and at least in my team we agreed this is something definitely to be done. I cannot point to a timeframe at this time, though, but what I can say is that I will start an internal proof of concept in the next days. Will keep the forum posted when the feature is planned and eventually released. Meanwhile, feel free to…

I'm not willing to give up for now. By any chance, do you know if there is a demo account or something like that? I looked on the website but I could not find anything that could help me at least to simulate the issue.

What I can suggest - I don't know if this is the case - there are certain browser extensions which might interfere; for example, if you are using Chrome to perform the feedback steps and you have uBlock Origin, this can lead to certain errors from time to time for various reasons. Can you retry one more time to perform the…

I clicked on Sign in, which led me to the page https://secure.pcfinancial.ca/en/login, but I see no authentication code, just Username and Password. Or is the code asked after successfully log in ? (In this case I cannot reproduce, not having an account on pcfinancial).

Can you let us know what address manifest this problem?

Maybe there is an involuntary space? I tried to type the email from the image and it worked just fine.

Ticket: If it is not too much trouble, it would be better. Question from FW guys: FTP (and maybe Smart TV, too): if you set Firewall to OFF (temporarily), does the problem still reproduce?

A question: do you have a support ticket opened on these issues? That would help a lot.

Thanks, will ask the guys about both.

Good point. Added on the printing improvements list.

Followup: is this about FTP, Smart TV streaming, or both?

AFAIK the colleagues did not manage to reproduce the issue yet. Let me ask them if there is any progress.

The high number of popups should be fixed in the pending update (release today or the next days). The other improvements (missing sometimes the application, dismiss of popup with keyboard) are in progress.