w.anderson@wcira.com ✭✭✭

+1 Crappy support as well. I have provided two sets of diagnostics and now they want a third????

I have also noticed a major change in the latest updates. BitDefender FireWall is now blocking access to my Lenovo iX4-300D and my QNAM TS-451 NASs. They worked perfectly until recently (been on the road away for a few weeks and now they and not seen across the board in Windows 8.1, Windows 7 Pro and so on.

Hi! I have bitdefender internet security 2015 and only 146 days left . Last week I went to bestbuy to buy bitdefender total security 2015 / 2 yrs (49$ on sale so I bought it). 1)My question: when I will activate total security in 146 days will I have the possibility to run total security 2016 or the key is only for…

no support? Very little and not timely at all...

I have just experienced the same situation. The best way to deal with it is to contact your CC company and have the charges either reversed or disputed. Reversed is better if it was quite recent. BitDefender CS doesn't respond to e-mails, contacts or here, so do what you have to do before it is too late to get rid of the…

The ostrich approach...put your head in the ground and no one can see you...LOL

@ Wildo, so glad it was an easy solution, and that you're up and running. Thanks for the kind words, and for posting back @ Christian, thank you for that update, we all appreciate it Very interesting, but I asked this question on Dec 29th and there was no response till you posted a link to a newer thread. When something…

In excess of a week and still down. I am unable to force a scan on the kids systems because of this little "maintenance" item lasting a ludicrous amount of time. That is if it really is maintenance.

Good luck. BD is not known for their support and generally ignore issues they can't or do not wish to respond to...

Hello, I have build 16.25.0.1710 and have been experiencing the Autopilot problem for several weeks. I noticed it had happened again today. I reboot my computer about once per day. Thanks for any help. I too have .1710 on six PCs and each one keeps changing to User Mode So much for the "fix"

Day four (or more?) of "my bitdefender" being down for maintenance. Seems like is also having an impact in their online store as well. Typical bush league business for such a good product.

Hi visiter555 I had read a post about the site being down for maintenance a couple of days ago, so yes, it is taking longer than maybe even they had expected. They may not be the fastest with their maintenance/response times, but they make a excellent security solution Yea, and it's still down...

I have tried Remote Control to register a product and all it does each time is spin forever and never does a registration. Am I missing something?

I too would like an option to delete it, otherwise I guess the only way to "fix" this is by backdooring it using a new e-mail/registration and reinstalling and registering each device. Seems pretty silly to have to go that route.

Hi Christian, PM sent as requested. Thank you, Visiter555

Hi Christian, Thanks for the link to the EULA, it fits perfectly with my family. I hope you do review hte licence subscription. I do like two years + licences as one year passes way too quickly. Besides that I end up replacing my hardware (except the Win 98 system lol) quite frequently and it is a major pain reformating…

That is what I thought, but why is it so difficult to get the EULA? And why no answer on multi year subscription?

Hello visiter555, If by any chance the machines running as servers also run on a Windows Server O.S. and you also need to cover more than 10 units, perhaps a sales representative from your region should get in touch with you with a personalized offer. I would like to mention that: -Bitdefender home products are not…

Hello Welcome to the forums. This product can cover up to 3 users and is intended for home use only! Each user can protect an unlimited number of devices. Your Sphere license must be activated online using MyBitdefender, for proper use of your PC and Mobile antivirus. For more info please visit…

I have used PCTools Spyware Doctor with Antivirus for four years and started using Bitdefender a couple of months ago. There are some items that are easier to config in PCTools, but overall I have found Bitdefender to be the better product and to have far better support. And in saying that I have been a PCTools user for…