Neustes Update deaktiviert Firewall und sämtliche Einstellungen darin

ElCabron

Nach dem neusten Programmupdate wird die Firewall deaktiviert und sämtliche Einstellungen darin. Beim Einschalten der Firewall über den Schalter bleiben alle Einstellungen grau und es sind keine Einträge vorhanden. Neuinstallation und löschen der Programmpfade behebt das Problem, doch sobald das Update wieder eingespielt wird ist die Firewall wieder defekt.

Bitte um Abhilfe

Flexx

https://community.bitdefender.com/de/discussion/96926/neustes-update-deaktiviert-firewall-und-saemtliche-einstellungen-darin

This was a known issue and it was fixed in the latest update as of now. Kindly update your bitdefender product.

If issue persists,

Generate bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate bitdefender support tool logs: https://www.bitdefender.com/consumer/support/answer/1733/

Generate bitdefender connectivity logs: https://www.bitdefender.com/consumer/support/answer/9689/

Share the logs & your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

If the generated logs are larger in size, you can upload the logs to google drive or we.tl (7days link validity for free users) or ask the support team to provide you with the online link & password of bitdefender cloud where you can upload the logs and share the upload link with the support team.

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

ElCabron

The problem was fixed shortly after i posted this. Everything is working again.

Thanks anyway.