'EnginesTemp'-Ordner 58,2GB groß

EatMyShorts

Hallo,

ich bin doch ein wenig verwundert gewesen, warum von hier auf jetzt mein Speicherplatz auf dem Laufwerk C weg ist. Ich habe mit einem Speicher-Baum-Programm einmal die Speicherfresser anzeigen lassn, wobei von Bitdefender ein 'EnginesTemp'-Ordner angelegt hat, welcher sage und schreiben 58,2GB umfasst. Ich kann diesen leider nicht sep. löschen.

Kann mir jemand sagen, wie ich diesen Quatsch abschalten kann oder warum Bitfender mir den Speicher vollhaut?

LG

Flexx

https://community.bitdefender.com/de/discussion/97629/enginestemp-ordner-58-2gb-gross

Kindly check if the following steps help you:

1) Restart your PC in safe mode. You can follow this guide: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

2) Open the Run command and execute the following commands one by one:

temp – delete all the files in the folder.

%temp% – delete all the files in the folder.

prefetch – delete all the files in the folder.

3) Restart your PC in normal mode by unselecting the option to run the system in Safe Mode, then click 'Apply.'

4) Reset your web browsers:

Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

Opera: https://browsersolution.com/reset-opera-browser

Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-

5) Reset the Windows host file to default. You can find instructions here: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae.

6) Run Disk Cleanup using this guide:https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68.

If the issue persists, kindly contact Bitdefender support by visitinghttps://www.bitdefender.com/consumer/support/.

Depending on the product you'veselected and the type of issue you're facing, you can get in touch with asupport representative via email, chat, or phone.

If you choose email, you will receive a ticket number in your registered email. Please generate and attach the following logs to the ticket number you received on your registered email:

Generate Bitdefender BDsysLog:https://www.bitdefender.com/consumer/support/answer/1922/

Generate Bitdefender Support Tool Log: https://www.bitdefender.com/consumer/support/answer/1733/

Generate Bitdefender Connectivity Log: https://www.bitdefender.com/consumer/support/answer/9689/

If the generated logs are large, you can upload them to Google Drive or WeTransfer (with a 7-day link validity for free users). Alternatively, you can ask the support team to provide you with the online link and password for Bitdefender Cloud, where you can upload the logs and share the upload link with the support team.

The support team will reply to the same email within the next 24-48 hours, excluding weekends.

Regards