Ist diese Benarichtigung ein Grund zur Sorge?

Nino47

Seitdem ich Bitdefender installiert habe bekomme ich ständig diese Benarichtigung. Blockt Bitdefender hier ein sammeln von Nutzerdaten seitens Microsoft oder tarnt sich ein Virus als svchost.exe?

Flexx

https://community.bitdefender.com/de/discussion/97902/ist-diese-benarichtigung-ein-grund-zur-sorge

SVCHOST.EXE—The process itself is an official Windows component. While it's possible that a virus has replaced the genuine Service Host with an executable of its own, the likelihood is very low. If you want to confirm, you can check the underlying file location of the process. In Task Manager, right-click on any Service Host process and choose the "Open File Location" option.

If the file is stored in your Windows\System32 folder, then you can be reasonably certain that you are not dealing with a virus.

Kindly check if the following steps help you:

1) Restart your PC in safe mode. You can follow this guide: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

2) Open the Run command and execute the following commands one by one:

temp – delete all the files in the folder.

%temp% – delete all the files in the folder.

prefetch – delete all the files in the folder.

3) Restart your PC in normal mode by unselecting the option to run the system in Safe Mode, then click 'Apply.'

4) Reset your web browsers:

Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

Opera: https://browsersolution.com/reset-opera-browser

Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-

5) Reset the Windows host file to default. You can find instructions here: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae.

6) Run Disk Cleanup using this guide: https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68.

 

If the issue persists, please contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/. Depending on the product you've selected and the type of issue you're facing, you can get in touch with a support representative via email, chat, or phone.

If you choose email, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket number you received on your registered email:

Generate Bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate Bitdefender Support Tool Log: https://www.bitdefender.com/consumer/support/answer/1733/

Generate Bitdefender Connectivity Log: https://www.bitdefender.com/consumer/support/answer/9689/

If the generated logs are large, you can upload them to Google Drive or WeTransfer (with a 7-day link validity for free users). Alternatively, you can ask the support team to provide you with the online link and password for Bitdefender Cloud, where you can upload the logs and share the upload link with the support team.

The support team will reply to the same email within the next 24-48 hours, excluding weekends.

Regards

Nino47

https://community.bitdefender.com/de/discussion/comment/331178#Comment_331178

Thank you for answering Flexx. I did all of the steps above but the issue still persitet. What eventually did solve it was by connecting the wifi directly to my router and not to the wifi repeater. The wifi repeater is not from the same company as my wifi router. I waited to answer to make sure but now a whole week the notification did not occur and it normally did every few hours. So I assume I should not be using it anymore since it was trying to send of data which it was not supposed to? The company is RangeXTD.

Greetings - Nino