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It seems that you are using Windows 7, in order to get support quickly, please contact the support through email. Please also provide the screenshot from above and a Bitdefender support tool at bitsy@bitdefender.com. How to generate a Support Tool log: https://www.bitdefender.com/consumer/support/answer/1730/

New UI, free VPN and lots of improvements have been made. More information: Launch 2019 Yes, currently only way to upgrade from 2018 to 2019 is to uninstall previous version and install 2019 version.

Yes, because Installed applications that have been scanned and deemed as safe will not be repeatedly scanned, unless their behavior has either changed or a malicious intent has been spotted. As such, only unknown applications will be scrutinized by the full spectrum of antimalware technologies.

This issue will be fixed fully in upcoming new product release, stay tuned.

Yes, of course you can.

Hi, If you will be encountering problems with older version there is new Bitdefender Free 2017 version with various improvements including Windows 10 support. https://www.bitdefender.com/solutions/free.html

15 hours ago, Thoia said: Restart prompt still continues to show even after running the update and restarting. Is there a fix coming for this? Hi, Make sure you have the latest version of Bitdefender product, second if the problem persist you can try to repair product in Control Panel --> Programs and Features. I`m using…

Hi, the setting still exist in 2017 

I don't have any answers, although I have the same questions! These settings are very poorly documented. BD should add a KB page explaining the functions and ramifications for each of the Firewall settings. And also why BD's firewall is better (is it?) than the one that comes with Windows 7/10. For me internet speed is…

Please can you explain me and to other users why is there difference between the official site screenshots of bitdefender ts 2016 and my installed bitdefender ts 2016. Bitdefender TS 2016 is very buggy. Firewall settings dont save, same with custom scan > scan targets reset every time. Screenshots:…

The problem is present on Window Pro 8.1 x 64? I do not want to risk. Georgia, I may receive a response? 3 PC devices on Windows 8.1 Pro x64 no problems at all the problem is only in Windows 10 but I dont have Windows 10 so I dont have problems with that

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Hi jerry.cronin, You are wise! My BD Is 2014 is fine, however I 'll check in a few months the 2016 version... Regards, L. Hello Bitdefender Total Security 2016 BETA using now for me 270 MB RAM with IDS set to Agressive. OS: Windows 8.1 Pro x64 And there was some magic happened Version:

A little joke while they are fixing this bug. BTW developers are working on 2016 BETA products as I know from support and there will be no public BETA version or will be much later. For PC - Total Security 2015 Minimal system requirements: Operating system: Microsoft Windows XP SP3 | Windows Vista SP2 | Windows 7 SP1 |…

It appears from your attached pic that BDTS 2015 may use a lot less memory on W8.1 than W7-SP1. This would not surprise me Actualy there is a memory leak after update... Build: 18.23.0.1604. Engine: 7.61370

BD 2015 products do use a lot memory but the amount you are showing is way above board. Is there more than one file listed under Bitdefender Security Service? I am showing four BD files using memory on one of my W7-SP1 computers with vsserve.exe using about 337MB and the other three using maybe a total of 40MB for a total…

-1 I disagree with you !!! why ? because ....... Greater use of RAM = to be run faster software I dont think so.... This product have no impact on system even on HDD using... and using low ram usage and feels better than Bitdefender in terms of perfomance and speed also in scaning. And how smart optimization works in…

From Total Security 2015 version what I can say: Improve perfomance: * Improve boot speed time * Decrease RAM usage to ( 90-120 MB RAM ) * Improve HDD usage it used a lot of my HDD (especialy when updating ). * Make program more stable especialy with logs and few users said about protection with IDS x64 bit.... Just…

Hi Ro, Thanks for your reply. The black screen is the lesser of my problems, the main problem is that I cannot manage the scans. The program simply does not work and this is my main complaint. I have the program now nearly 3 months and Bit. help do nothing except to tell me that they will notify me when the problem will be…

Still waiting.... There's no response on my ticket either. Guys, has there been any progress with this issue? Thanks. Hmm strange they answered everything for me: From this message I can say that the fix have been testing 10 days. P.S. Also I very happy Bitdefender support team because all questions I have asked they…

Is Bitdefender Pc Optimizer better than Ccleaner? I think no because Bitdefender cleaner released not a long time ago and CCleaner were improving their cleaning methods a long time. Also from my expierence I prefer CCleaner because I think it clean more trash and have more options.