Best Of
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Re: Problems with device locator
Hello @Firecapt and welcome back to the community. Ok, so first the device must be connected to the Internet to receive this command. Make sure you have a stable network connection. I presume your la…1 -
Re: Is it OK to not scan password-protected files when I do not know the password
Hello @maclac, I'll jump in here with more context. Password-protected files belong in most cases to legitimate software. They are protected with a randomly generated password by their developer…1 -
vpn not stable
When I activate VPN it sometimes connect to the UK straight away. But on many occasions it gives "error 9" or refers to a "Tunnel " problem and I have to do a restart to continue …1 -
Re: vpn not stable
Kindly check the troubleshooting page for Bitdefender VPN, where you can find various troubleshooting steps related to different VPN issues based on your operating system: Link: https://www.bitdefend…1 -
Problems with device locator
Device locator (laptop) seems to be unreliable. One time it shows the device as being at one location, and the very next time it shows the device as being somewhere else. Has anyone had any experienc…1 -
Re: in Bitdefender's Total Security virus scan, skipped files are considered clean?
Those skipped files may be password-protected files which may or may not carry infections. If you know the password of the file, you can enter it when the scanning window prompts you to do so. If you…2 -
Re: Do I need to install Bitdefender on my smart tv?
To add here, since I am using an Android Smart TV, you can only install Bitdefender VPN on it. Although it works well in the web browser, if you use any OTT (over-the-top) apps, you may have to disco…1 -
Re: I have accessed a malware page
Additionally, you can install the VirusTotal Mobile app (https://play.google.com/store/apps/details?id=com.funnycat.virustotal&hl=en&gl=US) from Google Play Store, which will scan all your ap…1 -
Re: An overview of the Bitdefender Security Widget
Hello, in the past I was able to set the Bitdefender Widget "Always on Top" with this registry entry: - go to HKEY_CURRENT_USER\Software\Bitdefender\Bitdefender Total Security\ (the last pa…2 -
Re: My geo location is wrong when I access a website using my VPN & Safepay
Hello @Bebba and thanks for getting back. I think the full IP will be required to troubleshoot this matter, not just the first 2-3 letters, to try to simulate. But we won't be able to do this on…1
