Bitdefender antivirus free edition stuck during install at 37%


after completion of the download file and scanning bit defender got stuck during install at 37% for 3 hrs what should i do

bitdef.JPG

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    Hello snehil. default_happy.png

    Did complete system froze or just Bitdefender installation?

    What is the OS type and system spec?

    cpu/ram/hdd usage?



    I would probably close the installation, restart. Clean the "old" install files, maybe manually turn off Defender and windows firewall (just in case),and start the installation again.




     


    the system didn't freeze


    after it failed 3 times i again tried to install it after deleting the old files and left it to continue all night.


    in morning when i checked it was again stuck at 37%. if we are talking about download and scanning it took 15-20 mins


    as for type of OS and system spec i m attaching the pic


    as for hdd usage i'm not sure what that is but i hope the pic helps

    sys.JPG

    User: "Snehil"
    Updated by unknown


    i tried doing it on 5th march but now i have installed quick heal