Bitdefender antivirus free edition stuck during install at 37%

SnehilSnehil
in Bitdefender antivirus free edition


after completion of the download file and scanning bit defender got stuck during install at 37% for 3 hrs what should i do

bitdef.JPG

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  • virtualcloudsvirtualclouds


    Hello snehil. default_happy.png

    Did complete system froze or just Bitdefender installation?

    What is the OS type and system spec?

    cpu/ram/hdd usage?



    I would probably close the installation, restart. Clean the "old" install files, maybe manually turn off Defender and windows firewall (just in case),and start the installation again.




     

  • SnehilSnehil


    the system didn't freeze


    after it failed 3 times i again tried to install it after deleting the old files and left it to continue all night.


    in morning when i checked it was again stuck at 37%. if we are talking about download and scanning it took 15-20 mins


    as for type of OS and system spec i m attaching the pic


    as for hdd usage i'm not sure what that is but i hope the pic helps

    sys.JPG

  • SnehilSnehil
    edited May 2017


    i tried doing it on 5th march but now i have installed quick heal

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