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Celebrate Bitdefender With Our Exclusive 25th Anniversary Wallpapers
I have something to share with you. This year marks a very special milestone for Bitdefender: 25 years of innovation, evolution, and commitment to keeping people safer in an ever-changing digital world. Over the past quarter of a century, Bitdefender has continued to push cybersecurity forward, developing advanced…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77 and @Flexx have the authority to…
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Bitdefender Discounts: Save on Premium VPN, SecurePass and Identity Protection
We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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[Bug] Mobile Security App Lock fails when connected to Wi-Fi/Mobile Data (Only works offline)
Product: Bitdefender Mobile Security / Bitdefender Ultimate Security (Android) Issue Summary: App Lock fails to intercept and lock protected applications (e.g., Brave Browser) whenever the device has an active internet connection (Wi-Fi or Mobile Data). The lock screen overlay only triggers as expected when mobile data and…
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Online Calculator needed INSIDE of SafePay
Face it - when you are dealing with Finances, which is what SafePay is mostly about, a Calculator is indispensable, right? So, when you are in the site on Safepay and you need to add some figures up, you are forced to swap out repeatedly to enter each amount correctly into your calculator. This forces you to either enter…
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TECHNICAL BUG REPORT: SSL/TLS Interception Failure on HTTP/3 (QUIC) Protocol causing loop CAPTCHAs (Escalate to Tier 2 / Dev Team)
Dear Support Team, IMPORTANT: PLEASE ESCALATE THIS TICKET DIRECTLY TO YOUR SOFTWARE ENGINEERING / DEVELOPMENT TEAM (TIER 2 SUPPORT). I am writing to provide an important update and report a severe bug in the SSL/TLS interception engine of Bitdefender Total Security 2026 on Windows 10 IoT Enterprise 2021. THE ISSUE When the…
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Zoom meeting link
A few months back I was asked to join a zoom meeting. It was a hack, they now keep taking over my computer and ordering items on amazon with saved credit cards (which i have removed now) but they keep taking over my computer and it gives me a screen saying it is a windows scan… which it is not. How do I get rid of this… I…
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Suggestion to make mobile app less annoying
I have Pixel phone and DuckDuckGo browser. My phone has a pretty solid spam detection and filtering functionality with fairly granular behavior control. I do not really need Bitdefender meddling in my incoming calls. Yet any time I touch the app it inundates me with popups suggesting I start using Bitdefender to filter…
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Bitdefender Won't Scan Password Protected Files [Explanation]
I did a full scan on this system and received the message that 1024 files were skipped because they are "password protected". They are .svg files which can contain malicious code. Is there a reason for skipping the files? Someone reported that Malwarebytes scanned the folder without issue although I can't confirm that. See…
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Bitdefender Email Protection - Dangerous and Safe labels
I posted a question last year about the viability of removing (or making optional) the Bitdefender:Safe email label. I have Outlook and Gmail mboxes and removing the Safe label from 99.9% the emails is wasteful. Can Version 28 "fix" this? Of note, one segment of the emails that are labeled Dangerous are the Bitdefender…
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I have an Ultimate Business Security subscription but unable to buy any more seats
My Ultimate Business security I need more than 6 devices but I can't see any way to add devices, which I thought was supposed to be possible - and is absolutely necessary for me. Advice please!
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I can't log into a website
I was trying to log into S&S Activewear, largest clothing wholesaler in USA. Screenshot says VPN is likely culprit. Happens in Safari and Firefox. Haven't tried Chrome. S&S is trying to tell me it's because my computer is new. Makes no sense as it's the ONLY site I can't log into. Screen shot attached. I tried to find a…
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Bitdefender for Linux (Zorin)?
Lately, there has been a significant uptick in the number of users switching to Linux in order to maintain privacy especially in relationship to vendors using AI to spy on users (Windows 11). I have begun the process of switching to Linux and discovered that Bitdefender no longer has a Linux product for home use. Now maybe…
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Firewall protection keeps turning off
Hi - In my Total Security, Firewall protection won't stay ON. I keep getting pop-up alerts that neither Bitdefender nor Windows firewalls are on. I'm not all that computer savvy so I'm hoping there is an easy fix for this or a tech number I could call so, if it's really complicated, they could take over my computer and fix…
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New Bitdefender Device Scan
New Bitdefender asked me now several times after a while that an USB stick has been placed. (Which i did not). And that it wants to scan it. So i did it, and this comes: After a while it scans drive H. But a while means literally 3-4 minutes. H is a drive on USB. It seems Bitdefender identifies it as an USB stick, when it…
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License for Internet Security, but install Antivirus
I have a license for Internet Security, but I want to install only the Antivirus Plus version (the one without the firewall). Is this possible, and if so, how do I do it? The installation process forces the use of the license associated with my account, and I cannot change this. I should also mention that I do not want to…
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Bitdefender Widget Disappeared After New UI Update
Hi, Today after an update that completely changed Bitdefender's UI (which is awful btw), the security widget that was on my desktop is gone. Also when I right-click on the Bitdefender icon in the system tray some features are gone, I can no longer see the product information with the exact dates for the last product…
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Les changements imposés et stressants
J'ai 81 ans et évidemment je suis allergis a
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Bitdefender VPN keeps disconnecting
Hello everyone, I’m having an issue with Bitdefender VPN. The VPN connects normally, but after some time it disconnects unexpectedly. I have tried reconnecting and restarting my device, but the problem keeps happening. Has anyone experienced the same issue or found a reliable solution? Any suggestions would be appreciated.…
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Cloud XDR Dashboard issues after recent update – incomplete or partially loaded panels
Hello, Since the most recent Bitdefender GravityZone / XDR Cloud update, I have been experiencing instability and inconsistent loading behavior in the Cloud Dashboard. More specifically: Several dashboard panels are not loading completely Some widgets appear partially rendered or missing data The interface occasionally…
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New release: Bitdefender 28. Can't seem to find any source pointing to the new version and changelogs
VPN and security solution now integrated into Client. New Client: 2.0.184 My Bitdefender has been updated to Version 28, Client version points to 2.0.184 and the Security tab points to Version 28.
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PNPM/Vitest false positive
So just now I ran into a few issues with running my PNPM Vitest tasks. Out of nowhere it suddenly started flagging the unit test run of my Angular application. (Context: its a Node/Typescript project that runs various PNPM tasks for which it needs to install certain Node Modules) It saw my vitest config.ts file as threat…
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Bitdefender 28 upgrade - When do I get it?
I have three Windows 11 systems with valid Ultimate Security subscriptions. All three are still on Bitdefender 27. Are the upgrades still rolling out? Thanks.
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Bitdefender blocking mobile banking app, or the other way around?
I have transferred my old phone to a new Samsung galaxy a37 5g the hsbc banking app will not open see attached photo i dont want to have to delete my Bitdefender to access my online banking any soloutions would be greatly appreciated thanks
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Better Bitdefender notifications prioritization
The application has the most annoying notifications UX. Literally every time I get something useless I am weighing the benefits of uninstalling it and canceling completely. Don't be the squeaky wheel. I can't impress upon you enough that the only notification I ever want to get is if something malicious is found and only…
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Bitdefender Notification: Infected Webpage Detected
I am receiving the following multiple notifications from Bitdefender Antivirus Plus: Feature: Online Threat Prevention We blocked this dangerous page for your protection: https://overbridgenet.com/jsv8/offer Dangerous pages attempt to install software that can harm the device, gather personal information or operate without…
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My website has been detected with suspicious activity by BitDefender + weird suffix URL's
Hi, Bitdefender is displaying an alert for a website i'm managing. When i go on the website, i get a "suspicious webpage detected - the page [...] has been detected with suspicious activity. It is not recommanded to continue browsing this website". I didn't had this alert before. I verified on my google search console, and…
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Bug: Bitdefender Firewall Alert Mode repeatedly asks to allow same unchanged application [Under investigation]
I have "alert mode" enabled so it always asks me whether to allow/deny a new application's access to the internet, or after that application has changed. For example: Problem: Since an apparent Bitdefender update around yesterday, it's been repeatedly asking me to approve the same exact applications back to back, over and…
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I have a question about text and email notifications when using Bitdefender Mobile Security
I am a longtime Bitdefender subscriber and i have one thing that is driving me nuts. It is the scam email notifications that have gotten to the point it is crazy! I will be typing a text and i will get a notification popup about a phishing email and i want to block that text without turning off all text message…
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How to Install Your Bitdefender Security Solution on Windows
This article guides you on how to install Bitdefender on Windows OS. Before proceeding with the installation, make sure your PC meets the system requirements. https://www.bitdefender.com/consumer/support/answer/28558/ You can also watch the steps presented in the video below: As always, feel free to ask any questions in…
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Incorrect VPN connection indicator on Android
Good evening. On my smartphone, where I have Bitdefender VPN enabled, it often shows that the VPN is connected, but in reality it isn’t — it’s trying to connect to a network. This situation can last anywhere from a short to a long time and unfortunately this is a problem because my data remains exposed while I think I’m…
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Malicious Browser Extension Protection
Add functionality (or a product to the lineup) to: Prevent users from downloading/installing malicious browser extensions. Routinely update users' clients with the latest 'definitions' Scan downloaded/installed extensions for threats Notify users if a previously-nonthreatening extension has become a threat Offer…