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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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Hiring season = scam season. Fake recruiters are back (and it starts with email)
Hey everyone! I’m Alina, part of the Bitdefender team. I spend a lot of my time digging into online scams (even talking to scammers sometimes), and reporting on the latest tricks used to fool netizens. After a while, you start to notice patterns… and also how quickly these scams spread once they start working. That’s why I…
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New Year, new scams: the biggest fraud patterns emerging in 2026
Online scams continue into 2026 and they are evolving. We’re seeing a noticeable rise in schemes that combine believable impersonation with faster payment methods and mobile-first tricks, making them harder to spot and easier to fall for. This thread pulls together the most common scam patterns showing up in early 2026,…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Remembering Last Settings for Firewall Rules
I have quite a few IP address which are blocked by BD and I was wondering if there is a way (if not could it be considered as an option) for BD to remember the settings last used when doing any of the manual additions to settings/exceptions. In particular, creating a new rule for blocking an IP, what I do most in the…
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How do I turn off BitDefender VPN? I have a secure network, and turned on my VPN once to go to one w
I am so sorry I paid for Bitdefender…I just need to kmow how yo turn off my VPN
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Incorrect traffic amount in bitdefender VPN stats issue
Hi everyone, I have bitdefender VPN premium and it shows an incorrect download traffic amount. It shows the traffic for the last month/week as 52GB when windows only shows 12GB of traffic that month. This PC is a fresh windows 10 install for about a week now and I know I did not have 52GB of traffic in the last week as the…
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In safe pay environment, my screen will close every 60 seconds. Is there an adjustment to control?
I have spoken with the tech person at my local library and they were unable to help. I am not tech savvy. Unable to figure out. Does anyone know how to stop the active screen from closing every 60 seconds. Can still do work, just need to keep reopening active screen. This occurs in the antivirus plus program. Is there an…
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Is there a way to see why an email is marked as dangerous?
Hi there, When an email is marked as "dangerous", is there a way to find out why? Also, is there any way to change the text and/or colour of the labels? On my phone the label takes up over half the title, and on Windows, the label is just annoying - a simple green tick would be better, e.g. like the one Bitdefender uses in…
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Has anyone else recived an email with tempting offer ?
I receive this email with the offer from Bitdefender in spam. It seems suspicious to me.
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macOS Threats Are Evolving. Bitdefender's Protection Should Too.
I've always appreciated the care Bitdefender puts into their consumer products, anyone can bring much of the security Bitdefender sells to businesses to their home, at this point, the Windows antivirus is a mature and complete product. I think you should allocate more resources to bringing the Mac counterpart to the same…
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After BD Update windows startup is lagging and tray icon greyed out
Windows startup is lagging, Bitdefender is greyed and services are not responding after BD Update. I reinstalled Bitdefender, but the bug persists.
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Bitdefender Mobile for Android - 1 Notification Category Deleted?
So I've been using Bitdefender Mobile for Android for the past few days now, just for peace of mind. But I looked into the Notification permissions and saw that one category was deleted? Anyone know anything about this?
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VPN auto-connect doesn't work for applications
Hello, I would like to be automatically connected via VPN as soon as I start the Brave browser. Unfortunately, this does not work. I have also added other programs to the auto-connect list on a trial basis, but unfortunately that does not work either. What could be the reason for this and how can it be fixed? I'm running…
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Anyone else having a problem while playing MSN games?
Every time I play 'Screwing Out Bolts and Nuts' on MSN games, a Norton scan appears and drops me out of the game. I do not have Norton. I have tried to contact the gaming people at MSN; however, no one will reply to my emails. I have turned off my ad blocker for this site in order for me to play. The problem with this is I…
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Just had a cyber attack that bitdefender missed
Just had a cyber attack in the form of a windows defender error dialog box. alarm went off on computer directing me to call microsoft. I logged out of the windows user before it could get locked down. ran bitdefender scan and nothing pops up. what do i do next. this was a ransomeware attack
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Yubikey and passkey to sign in Bitdefender central
Hi Can you bring passkey/Yubikey options to 2FA sign-in Bitdefender central?
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How to unblock PowerShell blocked by Bitdefender?
Hi, Bitdefender seems to be blocking PowerShell on my system. I need to use it for legitimate purposes, but it gets automatically blocked or closed. How can I allow or unblock PowerShell through Bitdefender? Thanks in advance for your help!
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Install Bitdefender in Windows 10 Safe Mode
I mistakenly deleted Bitdefender when I thought it was crashing my computer.. How can I download it again without paying & while in safe mode as I'm still having the dreaded blue screen of death?
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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Can't Format SD Card after Immunization
Man, this is frustrating….. I stupidly let Bitdefender immunize an SD card and now, I can't delete anything from, change drive letter or even format it. It is now useless as I can find no way to remove the 'write protected' status from it. Tried a suggestion on here to change the drive letter and use Guiformat, but I can't…
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B.D, Vpn is showing a false time of connectivity
Right after few secs of connection. plz fix
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Firewall Rules automated clean-up of non-existent / obsolete rules
Firewall Rules quality of life / usability improvement. Addition to Firewall rules : mechanism for automated cleaning of obsolete rules. Currently available options are : 'Add rule' and 'Reset rules'. Either 'Reset rules' may be extended with sub-option for 'Reset to defaults' and 'Clean up obsolete' or a new link for…
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2.2.26_Port Forwarding
It doesn't look like the Bitdefender VPN Premium version 27.3.0.7 (b) has a configuration to setup port forwarding. I guess my best bet would be to use Split-Tunneling and rely on configuring Port Forwarding with the ISP/Router or purchase another VPN subscription that supports native P2P port forwarding. Is that accurate…
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Remove, or make optional, the Bitdefender "safe" label in Email Protection
For me, having the "Dangerous" label is all that is required. By definition, all other incoming emails are safe. I don't like getting every single email tagged with a useless label. It should at least be optional if users want the "safe" label. Yes, I know that some users might not understand that Email Protection only…
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How do I view the xml log files from scans in 2026?
I have reviewed posts from 2023 asking the same question, but give a solution that is out of date. I need to retrieve legacy scan logs and print them to a legible formatted report. The posts share that Bitdefender scan log reports saved as .xml files can ne viewed using using Microsoft's IE Explorer. [that] Bitdefender…
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Redirecting
I need assistance on being redirected while using all programs. Every time I select an option I am redirected to a completely different page. I have run full scan and it still does it. I have Windows 11 and I use Edge as my browser. Thank you
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BitDefender VPN and Synology NAS
I have a Synology NAS set up for Time Machine backups, but it seems BitDefender VPN interferes with this setup. Turning on VPN seems to result in the NAS not being available, or failing, when TM tries to access it. SynologyAssistant also cannot find the NAS, when VPN is active. I've tried split tunneling, and a few other…
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over 40gb
Why is my bitdefender over 40 gigabyte? It is the third time I've reinstalling and after few days it gets over 40 gigabyte first time it was over 60gb "windows 11" no idea what to do I'm starting to regret buying bitdefender
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However, the selected region of the VPN that bitdefenderVPN automatically connects to is now connect
bitdefenderVPN was frozen, so I deleted the device VPN=bitdefender WireGuard Configration. And I started it after the end of the VPN app, but I couldn't reload the device VPN=bitdefender WireGuard Configration. So I deleted the bitdefenderVPN app from my iPhone and downloaded it again from the Appstore. I registered my ID…
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how do I check for social_security_statements_2025 exe scam on my computer
I ran a full scan and it found no issues but I think I may be infected with the social_security_statements_2025 exe virus. Since Bit defender said I was clean should I not worry about it?
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Phone or chat help
Does Bit Defender provide either of these? I need to speak with a live tech.
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Scam Dashboard changed in the New Mobile Security update 7.7.0
I am running Premium Security and just upgraded the Mobile Security app for iOS. I had an issue with the scan register working and that now seems corrected. However I lost the Scam dashboard that displayed both emails and messages and links. It was the same dashboard that appears on my desktop. It displayed #'s of emails,…
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On every banking app i have when i put my login info in my screen flashes or I get kicked out
Even on this app i put my email in and when I switch it password it flashes. I tried to confirm my email just now and I was kicked out of Gmail with ip problem.