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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender's Free Handy Tools
Some of Bitdefender Latest Handy Tools You Should Check Out. Bitdefender has released several useful tools recently that can help users stay safer online. Below are a few worth bookmarking: 1) Bitdefender Scamio: https://www.bitdefender.com/en-us/consumer/scamio Bitdefender Scamio is the next-gen AI chatbot created and…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Why does Cloudflare deny entrance to Central when I am using the latest version of Firefox?
Oddly enough, when I am using Microsoft Edge, there is no problem accessing Bitdefender Central.
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Need help with understanding this prompt
I am on Windows so I am trying to understand why WSLservice, which to my understanding is the Windows support for Linux is doing this as I don't use Linux. I guess I have 2 questions here. 1 can anyone explain what is going on here. 2 can anyone help me resolve this issue.
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Email Protection
How do you add multiple email accounts in the Email Protection section?
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macOS Threats Are Evolving. Bitdefender's Protection Should Too.
I've always appreciated the care Bitdefender puts into their consumer products, anyone can bring much of the security Bitdefender sells to businesses to their home, at this point, the Windows antivirus is a mature and complete product. I think you should allocate more resources to bringing the Mac counterpart to the same…
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Bitdefender VPN seems to block many email messages and legitimate web sites from loading
Bitdefender VPN seems to block some email messages (they come up as "no content" unless I turn VPN off) and legitimate web sites from loading (the sites simply time out, just plain won't load). This includes messages from legitimate companies with whom I have accounts, and from some friends, as well as from our synagogue.…
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Incorrect traffic amount in bitdefender VPN stats issue
Hi everyone, I have bitdefender VPN premium and it shows an incorrect download traffic amount. It shows the traffic for the last month/week as 52GB when windows only shows 12GB of traffic that month. This PC is a fresh windows 10 install for about a week now and I know I did not have 52GB of traffic in the last week as the…
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How can I obtain useful information on quarantined files
I ran a full system scan and it automatically quarantined a large number of files, but didn't give any information on them. So I went to the "Quarantined threats" page inside of the Advanced Threat Defense settings and it shows the quarantined files. I would like to figure out what files were quarantined and why, and then…
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Web Protection Resource Usage
I just enabled Web Protection on my iPhone. The Web Protection dashboard has a running "You are protected" timer that I assume means it's doing its thing. Exactly when is WP actually working? When Safari is closed out? When Safari is active but idle while I'm not browsing? While Safari is in the background while I'm using…
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Very poor design of Bitdefender Mobile Security Report
Quote "Scanned blabla new app(s)... 1 of them was infected" I want more details about what went wrong in my phone. How do I know what app was infected to avoid it in the future and tell to other people? It's a secret? Here it is a screenshot of Bitdefender Security paid version 3.3.032.612. The second issue: Samsung…
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Linux for home
I'm a long-time, very satisfied, Bitdefender client. I was using Bitdefender on both of my laptops and my wife's laptop and both of our Android devices. However, I am no longer using Bitdefender on this laptop because I am running Linux as my daily driver. I hardly use the Windows laptop. Just now, I read that Bitdefender…
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After BD Update windows startup is lagging and tray icon greyed out [Fixed in next update]
Windows startup is lagging, Bitdefender is greyed and services are not responding after BD Update. I reinstalled Bitdefender, but the bug persists.
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Recommended Tools for Bulk MBOX File Conversion
I am currently dealing with multiple large MBOX files that need to be converted into other formats (like PST, EML, or PDF) for migration and backup purposes. The total data size is quite large, so I am specifically looking for tools that support bulk MBOX file conversion without compromising data integrity, folder…
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How Do I Locate My Past Financial Transactions With Bitdefender?
How Do I Locate My Past Financial Transactions With Bitdefender?
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No Threat Name - .nef file type
Hi I'm a first time user and its just found some threats but there is no threat name? Also the file infected is a .NEF file, can this be infected or is it likely a false positive as it is this is a Nikon picture format. Also there doesn't seem to be a way to post to the following forum the new question button only appears…
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Bitdefender total security system scan results discrepancy
Hi everyone, There is an issue with the system scan not showing the correct amount of items scanned in the app. When completed a "system scan" the results shown in the app do not match with the results shown in central. However when adding all the scanned items shown in the xml system scan log it generates after the scan…
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Purchased Bitdefender Premium And Can't Install Download
I purchased the Bitdefender Premium and can't install the download. When I click on "yes" all that shows is a circle spinning and then it ends. Any feedback would be greatly appreciated! Thanks in advance!
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Ubisoft application now blocked
My favorite game from Ubisoft - Might and Magic Heroes VII - is now being blocked as potential threat. Yes i reckon its an old game, but … I dont believe a known vendor for years is actually posing potential threat .. how to proceed?
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Unable to Access Account – Lost 2FA Authentication Code
I am currently unable to access my account because I no longer have access to my two-factor authentication (2FA) code. I cannot retrieve the authentication code from my previous device. Could you please assist me with the process to reset or recover my 2FA so I can regain access to my account? Please let me know what…
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Import Lastpass into Secure Pass fails
I am contemplating switching from Lastpass to Bitdefender Secure Pass for managing passwords. I have exported the Lastpass passwords to a csv file via their export function. Upon trying to import, I am presented with an error indicating that the file format is incorrect. Can anyone offer a suggested solution to this issue?
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Solution for blocked TLS handshakes over IPv6 to Cloudflare servers?
Hi, I'm coding an AI Agents in Python using OpenRouter API. The identical Python code runs without any problems on my older HP laptop, but crashes on my new Samsung laptop with the following error message: 'Connection aborted.', ConnectionResetError(10054, 'An existing connection was closed by the remote host.', None,…
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rescue environment bitdefender scan rootkit ?
In the Bitdefender recovery environment, after the scan was complete, I checked the details and the "scan for rootkits" option, as shown in the image below, is currently set to "No". So, did Bitdefender detect any rootkit virus ?
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McAfee pop ups???
Is anybody else getting constant McAfee pop ups on windows 11 with Bitdefender installed???
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Bitdefender Online Threat Prevention alerts
Hi to all, I hope you guys have a great day. As you can see in the picture, this problem doesn't need an explanation. What is causing this issue? Is this a new threat that Bitdefender hasn't encountered before? In any case, why can't Bitdefender find the program or process name? Can I find it manually?
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Hi, There is a interesting connection problem
While browsing the internet, Bitdefender started issuing warnings one after another, and a minute later, my internet connection was cut off. My web browser displayed a warning stating that the DNS address couldn't be reached. Bitdefender just kept notifying me that a connection/certificate had been blocked over 50 times.…
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A very basic question about the Premium Security package
I currently use the Total Security package but consider to try the family subscription for Premium Security package (5 accounts and 25 devices) with the next renewal for VPN. I just have one question. It says "Password Manager 5X" (doesn't matter as I use 1Password for that) but it says "VPN 1X", which is the same as for…
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Duo Desktop error b/c Windows Defender not seen
I just purchased Bitdefender to provide additional security. However my work requires that we verify system security using Duo Desktop. The Duo Desktop requires us to use Windows Defender before it will operate. From my browsing in these forums, it appears Bitdefender disables Windows Defender when it installs. But is…
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Suggestions to Call Blocker feature
Hello! I want to suggest two features to Call Blocker feature. Block phone numbers that begin with. In Spain phone numbers has 9 digits (without country code). So it would be great that I can block phones that begin with any number of digits. I.e: 910 xx xx xx it would block 1 million numbers, 910 12 xx xx will block…
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bitdefender services are loading appear, please wait.
After restarting the computer, I hovered over the bitdefender icon with the letter B in the toolbox and the words bitdefender services are loading appear, please wait. After I waited about 40 seconds, it still appeared that the bitdefender service was loading when I hovered over the letter B icon, but about 1 minute and 30…
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Can't Format SD Card after Immunization
Man, this is frustrating….. I stupidly let Bitdefender immunize an SD card and now, I can't delete anything from, change drive letter or even format it. It is now useless as I can find no way to remove the 'write protected' status from it. Tried a suggestion on here to change the drive letter and use Guiformat, but I can't…
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B.D, Vpn is showing a false time of connectivity
Right after few secs of connection. plz fix