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Troubleshooting and optimizing Bitdefender products for devices running on Windows.
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How to set up Bitdefender Mobile Security and fix common issues for Android and iOS.
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Guides, fixes, and extra information about Bitdefender VPN.
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Share your experience with the increasing prevalence of online scams, consult cybersecurity experts and learn from us how to stay safe.
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Insights from Bitdefender - What does it take to secure today’s Content Creators?

In today’s digital landscape, content creators and influencers are more vulnerable than ever to cyber threats that can jeopardize years of hard work, reputation, and income. Recognizing this challenge, Bitdefender recently unveiled Security for Creators

Smarter Security Starts Here — Check our Super Sale for Essential Online Protection!

We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection.

Bitdefender together with Scuderia Ferrari HP. Get all the race reports here

A partnership born from a passion for high performance and technological innovation.

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The Bitdefender Expert Community

Join the Bitdefender Expert Community to find answers, exchange ideas and connect with other cybersec savvy people!

Celebrate Bitdefender With Our Exclusive 25th Anniversary Wallpapers
I have something to share with you. This year marks a very special milestone for Bitdefender: 25 years of innovation, evolution, and commitment to keeping people safer in an ever-changing digital world. Over the past quarter of a century, Bitdefender has continued to push cybersecurity forward, developing advanced…
Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77 and @Flexx have the authority to…
Bitdefender Discounts: Save on Premium VPN, SecurePass and Identity Protection
We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
Bitdefender for Linux (Zorin)?
Lately, there has been a significant uptick in the number of users switching to Linux in order to maintain privacy especially in relationship to vendors using AI to spy on users (Windows 11). I have begun the process of switching to Linux and discovered that Bitdefender no longer has a Linux product for home use. Now maybe…
email labels - Dangerous and Safe
I posted a question last year about the viability of removing (or making optional) the Bitdefender:Safe email label. I have Outlook and Gmail mboxes and removing the Safe label from 99.9% the emails is wasteful. Can Version 28 "fix" this? Of note, one segment of the emails that are labeled Dangerous are the Bitdefender…
Bitdefender Widget Disappeared After New UI Update
Hi, Today after an update that completely changed Bitdefender's UI (which is awful btw), the security widget that was on my desktop is gone. Also when I right-click on the Bitdefender icon in the system tray some features are gone, I can no longer see the product information with the exact dates for the last product…
Bitdefender 28 upgrade - When do I get it?
I have three Windows 11 systems with valid Ultimate Security subscriptions. All three are still on Bitdefender 27. Are the upgrades still rolling out? Thanks.
The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
Bitdefender Won't Scan Password Protected Files [Explanation]
I did a full scan on this system and received the message that 1024 files were skipped because they are "password protected". They are .svg files which can contain malicious code. Is there a reason for skipping the files? Someone reported that Malwarebytes scanned the folder without issue although I can't confirm that. See…
Firewall protection keeps turning off
Hi - In my Total Security, Firewall protection won't stay ON. I keep getting pop-up alerts that neither Bitdefender nor Windows firewalls are on. I'm not all that computer savvy so I'm hoping there is an easy fix for this or a tech number I could call so, if it's really complicated, they could take over my computer and fix…
New Bitdefender Device Scan
New Bitdefender asked me now several times after a while that an USB stick has been placed. (Which i did not). And that it wants to scan it. So i did it, and this comes: After a while it scans drive H. But a while means literally 3-4 minutes. H is a drive on USB. It seems Bitdefender identifies it as an USB stick, when it…
Bitdefender blocking mobile banking app, or the other way around?
I have transferred my old phone to a new Samsung galaxy a37 5g the hsbc banking app will not open see attached photo i dont want to have to delete my Bitdefender to access my online banking any soloutions would be greatly appreciated thanks
Better Bitdefender notifications prioritization
The application has the most annoying notifications UX. Literally every time I get something useless I am weighing the benefits of uninstalling it and canceling completely. Don't be the squeaky wheel. I can't impress upon you enough that the only notification I ever want to get is if something malicious is found and only…
Bitdefender Notification: Infected Webpage Detected
I am receiving the following multiple notifications from Bitdefender Antivirus Plus: Feature: Online Threat Prevention We blocked this dangerous page for your protection: https://overbridgenet.com/jsv8/offer Dangerous pages attempt to install software that can harm the device, gather personal information or operate without…
My website has been detected with suspicious activity by BitDefender + weird suffix URL's
Hi, Bitdefender is displaying an alert for a website i'm managing. When i go on the website, i get a "suspicious webpage detected - the page [...] has been detected with suspicious activity. It is not recommanded to continue browsing this website". I didn't had this alert before. I verified on my google search console, and…
Bug: Bitdefender Firewall Alert Mode repeatedly asks to allow same unchanged application [Under investigation]
I have "alert mode" enabled so it always asks me whether to allow/deny a new application's access to the internet, or after that application has changed. For example: Problem: Since an apparent Bitdefender update around yesterday, it's been repeatedly asking me to approve the same exact applications back to back, over and…
I have a question about text and email notifications when using Bitdefender Mobile Security
I am a longtime Bitdefender subscriber and i have one thing that is driving me nuts. It is the scam email notifications that have gotten to the point it is crazy! I will be typing a text and i will get a notification popup about a phishing email and i want to block that text without turning off all text message…
How to Install Your Bitdefender Security Solution on Windows
This article guides you on how to install Bitdefender on Windows OS. Before proceeding with the installation, make sure your PC meets the system requirements. https://www.bitdefender.com/consumer/support/answer/28558/ You can also watch the steps presented in the video below: As always, feel free to ask any questions in…
New release: Bitdefender 28. Can't seem to find any source pointing to the new version and changelogs
VPN and security solution now integrated into Client. New Client: 2.0.184 My Bitdefender has been updated to Version 28, Client version points to 2.0.184 and the Security tab points to Version 28.
Incorrect VPN connection indicator on Android
Good evening. On my smartphone, where I have Bitdefender VPN enabled, it often shows that the VPN is connected, but in reality it isn’t — it’s trying to connect to a network. This situation can last anywhere from a short to a long time and unfortunately this is a problem because my data remains exposed while I think I’m…
Malicious Browser Extension Protection
Add functionality (or a product to the lineup) to: Prevent users from downloading/installing malicious browser extensions. Routinely update users' clients with the latest 'definitions' Scan downloaded/installed extensions for threats Notify users if a previously-nonthreatening extension has become a threat Offer…
SecurePass, Modification d'un mot de passe
Bonjour, J'avais un mot de passe importé depuis passwordmanager, donc rangé dans "Import…". Je veux modifier ce mot de passe et le stocker dans "Mon Coffre fort", malheureusement je n'ai pas accès au bouton "Enregistrement Compte" qui est grisé. Sur certaines modifications j'y ai accès, sur d'autres non…!!! Une raison? Une…
Threats Xplorer - Detail Level
Recently had a customer with firewall blocks, the local BEST product displayed significantly more information than the Threats Xplorer panel. Threats Xplorer is missing the source IP and port numbers required for crafting relevant rules to allow traffic through. Threats Xplorer should provide comprehensive information at…
Not recognising premium Security on new iPhone
I have a Total Security subscription which expires next July. Had it installed and working on my old iPhone. However when I log into the Security app on a new iPhone it only shows it as the free version yet I’m logged in correctly. I can login to Central on new iPhone. On central it shows the new iPhone device as not fully…
Bitdefender Email Protection Safe label - How to keep only the Dangerous label?
Is there a way to suppress the Bitdefender Email Protection Safe tag from appearing in the subject line of emails on the new Outlook for iMac? I've tried creating rules both local and client side and unfortunately under a new Outlook they do not work. Does Bitdefender have an option or utility for suppressing just the safe…
Cloud control center loads slow - big JSONs are transferred without nginx gzip compression
On high latency networks, the control center loads very slow. I tried to diagnose the issue with browser DevTools and found that big JSONs (mainly translations/dictionaries) are being transferred without nginx compression, for example: EdrEvents.getDictionary RiskManagementTexts.getTranslationDictionary I then checked my…
Bitdefender update encountering a problem
Using Bitdefender Total Security on a Windows 11 Home version, I have been prompted two or three times by Bitdefender Dashboard that I needed to update my version and each of these times it was running long on 0% with no upgrade being downloaded so I had to cancel the update. In Settings I noticed that Automatic & Silent…
Possible trojan or malware: https://overbridgenet.com/jsv8/offer
Hello Team BD, I have recently begun getting this error message in my Security Center notifications: Feature:Online Threat PreventionWe blocked this dangerous page for your protection: https://overbridgenet.com/jsv8/offer Dangerous pages attempt to install software that can harm the device, gather personal information or…
False Positive Report: Madxka (ROBLOX revival) detected as virus
Launcher: https://cdn.madxka.com/clients/cartiiLauncher.exe Website: https://madxka.com
VPN worked great until a week ago.
I had zero problems with connecting using "Automatic". EVERY single website worked. Lately the VPN is blocking even common sites. I changed nothing. I read a suggestion to add the offending site to the exception list in split tunneling. No go. If I have to add a dozen websites every day then why use this product? I'll just…
Links to google.com redirector(?) inside emails don't work
Hello, I get several (subscriber) newsletters daily that seem to use a google.com address to redirect (track…) my clicks. These are to things like articles mentioned in the newsletter, etc. Previously most of these worked with the VPN running. Recently, like around Aug 25 or so, these started to fail at a much higher rate,…
How Well Could Bitdefender Protect Users From Rootkits Delivered Through Supply Chain Attacks?
Say some hackers got control of a popular open source repository (for the purpose of this example, let's give it a fun name like XZ Utils). The hackers then program a rootkit into the next release, and then send it public. How well could Bitdefender protect against such an attack, if at all?
Why is a Safepay bookmark for my bank logging into the bank account complete with password?
I am an older lady forgive me if my expressions are not technically correct. I have installed Safepay and then activated Secure pass through the Safepay icon. I bookmarked my banking page into Safepay. I only put the bank password etc into the Securepass vault page. However, now if I click on the Bank icon in Safepay it…