The Bitdefender Expert Community

The internet has changed. Cybercriminals no longer rely only on malware and obviously dangerous websites. Today's threats hide inside search results, sponsored ads, fake online stores and convincing phishing pages designed to steal personal and financial information. Enter Bitdefender Web Sage, an agentic browser security…

Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…

I have something to share with you. This year marks a very special milestone for Bitdefender: 25 years of innovation, evolution, and commitment to keeping people safer in an ever-changing digital world. Over the past quarter of a century, Bitdefender has continued to push cybersecurity forward, developing advanced…

We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…

Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…

We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…

EVERYTIME i TURN MY PC OFF AND STARTER AGAIN I LOST THE PASSWORD FACEBOOK .AMAZON.EBAY AND I HAVE TO SING AGAIN OVER AND OVER ENYBODY CAN TELL ME HOW TO FIX THIS PROBLEM PLEASE

I just started getting notifications from Bitdefender that the Amazon Website has suspicious content. It has never happened for me before. Any ideas?

I have "alert mode" enabled so it always asks me whether to allow/deny a new application's access to the internet, or after that application has changed. For example: Problem: Since an apparent Bitdefender update around yesterday, it's been repeatedly asking me to approve the same exact applications back to back, over and…

Subject: Bitdefender interfering with Windows 11 (23H2) feature update installation Environment: Windows 11, version 23H2, build 22631.7582 (upgrading to 24H2/25H2) Bitdefender [product name/version here] OK; disclaimer: I must have been sleeping in class, not noticing that the major updates were not being installed over…

Someone had physical access to my phone. How can I get theis fixes. They are altering photos which are evidence against them. I know who it is, can't figure how to keep them off

Bitdefender VPN doesn't stop them. They so annoy me. Thx Anyone out there!

Tried to used safepay (version 30.0.27.105 update date 26.09.2025, windows 11) on usb.ch and customer e-banking and got the following error message (no screen print possible): Your browser version is outdated The version of your browser no longer meets our technical requirements. We kindly request that you install the…

Is there a planned update to give macOS users the ability to schedule scans? I feel like scheduled scans are a basic antivirus feature that should be included even with the basic subscription, let alone the Ultimate Security subscription. Given that scheduled scans are already available on Windows, is there a reason this…

I recently renewed Bitdefender Premium Security Individual Plan from the offers in my account through Central, my question is if in my Subscriptions my renewal date is changed to 2027, does this mean my subscription is active. I did not receive an activation code at time of purchase, nor have a received the message saying…

Can anyone tell me why my Full System Scan is showing about 1/3 less than a week ago? I usually get about 1.500K items scanned every 5 to 6 days, the last time my scan showed this amount was on Sept.19/26, I ran it a couple of times lately and only about 500k items showed, just an hour ago I ran another full scan this time…

Hello. I've already submitted a support ticket, but I just wanted to know if anyone else is having this issue. A few days ago, the checkmarks by websites on Google have been displaying upside down. What makes it even weirder is if that website has sublinks that show up underneath the website, those display correctly. I've…

this doesn’t fix the problem !

hello, i've started to use bitdefender recently but it seems to interfere with my program goodbyedpi. It is a must for me to use it because i cannot access apps such as discord due to my location. Would really appreciate it if you could tell me a solution, thank you.

Hi everyone,I am opening this new post because the active Encrypted Web Scan bug has made it impossible for me to post updates or replies in my original technical report thread. Whenever I try to submit a detailed reply, Cloudflare's security flags the session due to the mutated TLS handshake, silently dropping my…

Dear Support Team, IMPORTANT: PLEASE ESCALATE THIS TICKET DIRECTLY TO YOUR SOFTWARE ENGINEERING / DEVELOPMENT TEAM (TIER 2 SUPPORT). I am writing to provide an important update and report a severe bug in the SSL/TLS interception engine of Bitdefender Total Security 2026 on Windows 10 IoT Enterprise 2021. THE ISSUE When the…

For the fifth year running, independent auditor Securitum confirmed Proton VPN’s infrastructure keeps no logs of browsing activity, DNS queries, or anything that could tie a user to a session — proof that Protons’ no-logs policy isn’t just a claim. Proton openly publish the full no-logs report so a user can read it for…

Hi All The Bitdefender Antivirus Plus was recently updated. New UI. Better and responsive, version 2.0.188. But the Rescue Environment button when pressed does nothing. Also File Shredder does not work. Output - 0/0 files shredded. Suspecting some big bad virus is on the machine conflicting with Bitdefender. Reinstalling…

I was attempting to install Bitdefender Total Secirity on a new Macbook NEO A18 Pro and unfortunitely it would not allow me to fully install it and the web extentions in Safari and Chrome? Google Gemini said that the OS on the Macbook Neo is like IOS where it uses sandboxing and does not allow direct access to the OS so…

this domain keeps popping up on my in my browsers.. https://securesweep.pro/ There is always more to it,but, it pops up as a McAfee System sweeps telling me there are a lot of viruses and issues with my system.. Either it's a total scam or bitdefender is not doing its job.. In any case, is there a way for me to block this…

I have Premium Security Family. There are 6 family members and maybe 15-20 devices, mostly phones and iPads that need to be covered. My question, is it better to just leave me with my account at Bifdefender central and get the devices covered by sending links out to who needs them, or should 5 members create their own…

Hello. My computer was running very slow. The RAM usage was 85%. I took it to Best Buy Geek Squad who said the number resource user on all tests was my antivirus, i.e., Bitdefender. Are others experiencing this? If so, what did you do about it? What do you suggest I do? I like Bitdefender but it's really slowing down my…

In setari imi arata windows 11 Pro 23H2,iar in integritatea calculatorului ca nu indeplineste conditiile pentru windows 11.

I had a Total Security 10 Device plan and I just purchased as Total Security 25 device family group plan. Do I have to reinstall on every machine or can I just move the machines that I have into the family group?

Firewall Rules quality of life / usability improvement. Addition to Firewall rules : mechanism for automated cleaning of obsolete rules. Currently available options are : 'Add rule' and 'Reset rules'. Either 'Reset rules' may be extended with sub-option for 'Reset to defaults' and 'Clean up obsolete' or a new link for…

Hello, I created rules for several applications to authorise internet access, and I created one rule to NOT ALLOW access to the internet. But this rule is often bypassed and reset to "authorised" without having changed anything! I don't understand that on every restart this one and only rule for interdiction is reset to…

I'm posting this with profiler and syscall data, because every existing thread I can find on BDLDaemon CPU usage gets answered with some version of "background scanning is expected." This is not that. The product's own on-access threads sit idle more than 99% of the time while a separate rescan thread holds 83% of a core,…

Bitdefender outsourcing announcement to US company Constella Inc. Maybe somebody also received this email enclosed. In the first moment looks like coming from Bitdefender. Was in german language.

Hi, Today after an update that completely changed Bitdefender's UI (which is awful btw), the security widget that was on my desktop is gone. Also when I right-click on the Bitdefender icon in the system tray some features are gone, I can no longer see the product information with the exact dates for the last product…

Hello everyone, Noticed something weird with TrafficLight extension and wanted to see if anyone else is getting this. Let's say, if I search youtube Taylor Swift on Google, the little green checkmarks only show up on the regular web results like the "Greatest Hits" playlist and the channel link. But the actual video…

Hi All, How to check serial number for all the devices list in my Gravity Zone?