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Share your experience with the increasing prevalence of online scams, consult cybersecurity experts and learn from us how to stay safe.
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Insights from Bitdefender - What does it take to secure today’s Content Creators?

In today’s digital landscape, content creators and influencers are more vulnerable than ever to cyber threats that can jeopardize years of hard work, reputation, and income. Recognizing this challenge, Bitdefender recently unveiled Security for Creators

Smarter Security Starts Here — Check our Super Sale for Essential Online Protection!

We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection.

Bitdefender together with Scuderia Ferrari HP. Get all the race reports here

A partnership born from a passion for high performance and technological innovation.

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The Bitdefender Expert Community

Join the Bitdefender Expert Community to find answers, exchange ideas and connect with other cybersec savvy people!

Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
Your Email Address Was Leaked. What Could Actually Happen?
When people hear that their email address appeared in a data breach, the first reaction is often: “It’s only my email. How dangerous can that be?” Email address leaks are often overlooked or not considered important enough by their owners. I mean, what else can happen besides receiving spam? Well, things can take a…
Think You Found a Bargain? Check This Before You Buy
Summer sales are a great excuse to grab a bargain, but scammers know that too. Fake online shops, misleading ads, phony discount codes, and convincing delivery messages can easily turn an irresistible deal into an expensive mistake. Deal hunters are attractive targets because urgency and excitement can override caution.…
Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77 and @Flexx have the authority to…
Bitdefender Discounts: Save on Premium VPN, SecurePass and Identity Protection
We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
Network adapter after installing Bitdefender Free
Hi, Since I installed Bitdefender free, the network card symbol in the taskbar remains a long time loading, slowing down the system a lot, but the network is already connected quickly. Same exact problem on two different desktop PCs but with the same WIN 7 Prof. x32 and x64 operating system. With the previous antivirus…
exception for advanced threat detection is unable to be turned on
its a file and it has stuff that keeps getting flagged as malicious but i cant make an exception for atd so its all getting deleted
The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
Total Security
I have Total Security - how do I get back to Chrome on my Windows 10 laptop after 'Dangerous page blocked' -!help! -thanks , linda
Sandbox Analyzer submissions
Hi, When automatic file submission to the Sandbox is enabled in the Bitdefender GravityZone BEST (EDR) policy, are the files submitted to the Sandbox accessible to others (e.g., the public)? Can other customers or third parties view the submitted files, any information about those files, or the analysis results? Also, how…
Why does 2FA only sends codes by email?
I recently logged in to BD with a different browser and it sent a code via my email. That is fine but why does BD not use a mobile phone text message as an option?
Bug: Alert mode repeatedly asks to allow same unchanged application
I have "alert mode" enabled so it always asks me whether to allow/deny a new application's access to the internet, or after that application has changed. For example: Problem: Since an apparent Bitdefender update around yesterday, it's been repeatedly asking me to approve the same exact applications back to back, over and…
Acer firmware update file triggers bitdefender
Hi everyone, When trying to update my acer laptop firmware bitdefender blocked it labeling it as Gen:Application.Venus.Iscflashx.Cy3eG2@aqfqJYeG , when scanning the file with bitdefender it finds nothing only when running it. I downloaded the acer bios update file from the official acer website. I've uploaded the file to…
Recent Scam Radar Update
After the update on my iPhone was completed, there is now no connection to my wifi. All other "ticks" are present, including web protection! Yet, on my other Apple iOS device which has not been updated, connection to wifi is secure. It would seem that BD is aware of the problem and are attempting a fix, but why is it that…
Repeated SecurePass Login Requests EACH PC EVERY SINGLE DAY
I have multiple PCs that I use throughout a given day and I use SecurePass on all of them. Sadly, I repeatedly see this request EVERY DAY when I first open up Firefox. If this is the way this is going to be, I think I'm gonna leave Bitdefender and find other alternatives. Just when I thought we had this issue handled,…
What is the bdq. file and is it safe to delete it?
I've discovered that one of my Bitdefender quarantine files (.bdq) is very large, nearly 62 GB. Is it safe to delete it? Thank you.
Bitdefender is malfunctioning
i uninstalled b.d. on win 11 pro , but i started it's auto reinstallation after the restart, then u used this: tool to uninstall it in the safe mod as Admin . The initial uninstallation of Bitdefender completed with errors. To address this, I first ran the official Bitdefender Uninstall Tool, and immediately after that, I…
False Positive? Android.Riskware.Repack.rPNRO detected only by BitDefenderFalx on VirusTotal
Hello Bitdefender Team, I'm an independent Android developer, and one of my applications is being detected as Android.Riskware.Repack.rPNRO by BitDefenderFalx on VirusTotal. The APK is signed with my own release keystore and is built directly from my source code. It is also published on Google Play and is currently under…
[Total Security][Firewall] File modified triggered without obvious modification
At present Firewall is showing that files are modified and wants to connect when the file is not ( at least on disk, checked with hashes ). Either an update was pushed that introduced an issue or I have a very stealthy in memory rootkit that is changing all sort of things on the fly and not stepping on disk and Bitdefender…
Bitdefender UI: Resizable Window + Make text size bigger and more
This feature request was posted 12 years ago: It makes sense. Bitdefender's interface accessibility is terrible and poorly designed. I've been using this product since 2013 and there's little to no improvement in UI and UX design. The texts are too small. There should be an option to make the labels bigger. Quarantine…
Securepass login doesn’t work on Chrome/Windows 11 Home
Securepass is, in my opinion, a far inferior alternative to the former Password Manager. I don’t want to install the extension because it has permission to do virtually anything it wants to on my machine, and it gets terrible reviews. So I am trying to log in via a web interface on Chrome, which worked a couple of weeks…
After annual renewal today, still my Bitdefender Internet Security is showing 2 days to expire
Can you please clarify why it is showing 2 days to expire even after giving the necessary activiation credentials? Appreciate if you could resolve this as early as possible.
Installando il nuovo Bitdefender SecurePass non sblocca Vaulet
Installando il nuovo Bitdefender SecurePass in sostituzione del precedente password manager quando arrivo a sbloccare il Vaulet mi dice che ho già creato la password ma inserendo quella che usavo per password manager mi da errore e anche se uso la chiave di ripristino password mi da errore . Come posso fare per entrare in…
After Bitdefender updates, it starts checking all of my 16TB mechanical hdd drives all over again!
After Bitdefender updates, it starts checking all of my 16TB mechanical drives. It takes days for it to check my slow 5400rpm drives. The sound of these drives in a quiet room are driving me crazy! This happened before about a month ago and now today (12.05.2026) it happening again!!! How to stop this from happening ever…
Moving from 3 device to 5 device Total security
I have an active subscription for 3 device and recently purchased a new code for the 5 device version. Can i use this to renew/extend my existing sub early or do i need to wait until my current one expires as they are not identical? thanks
Email Protection for 2 more accounts
I have Bitdefender Ultimate Security. Email Protection just protect my email address. I want to add 2 more Microsoft 365 email accounts but I only se Remove account and Pause scanning and there is no ADD ACCOUNT. Can you verify if this is a licensing issue or a problem with my account?
FluentCleaner as Malware
Hello all, I just downloaded FluentCleaner from GitHub and unpacked the zip file but when I tried to launch the exe file BitDefender quarantined a few DLLs and flagged it as malware… Is it a false positive as I suspect or should I take the threat seriously? The detected threat would be Atc4.Detection, whatever that is…
I get it that it's necessary to change passwords after a hack but is it necessary to change email address on sites like Amazon?
My financial institution advised changing passwords after insuring that my PC is cleaned of any viruses. I've done this but an Amazon rep recommended that I also change my email address. Is this good advise and why or why not? Thanks!
A friend said he'd send me an mp3 file. I got this, he's using wetransfer.com. Does this look legit?
Does this look legit, or does it look like a scam?
Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: https://www.bitdefender.com/scuderiaferrari/ Forza Ferrari!
Disabled Scam Protection after 3 false positives in 2 day
Sharing this in case others have hit the same issue; screenshot attached. Two of the alerts are from Find my IP, an app I use to log my own IP addresses (VPN). It flagged the same IP notification twice as "Phishing." The third is a Telegram chat message containing the string `rootproject.name`, flagged as "Dangerous."…
Multiple Subscriptions in Bitdefender Central. Different renewal dates
Hi, I have noticed that there are 2 separate subscriptions in my Bitdefender Central. The renewal dates are different but the packs are the same? I wanted to talk with Bitdefender but there are no direct contact numbers. Could someone please help?
Bitdefender detections on legit explorer.exe and taskmgr.exe
VirusTotal shows files are all clean yet BD has detections. I added these an exclusions but it did not help until I rebooted for exclusions to take place. Explorer.exe: https://www.virustotal.com/gui/file/80b21e6f70524efd84037a4eda479ddc4bc55c0d6c1a33439b85a554e740f30c/detection Taskmgr:…
Bitdefender not starting on boot up: Windows 11; iPad Pro (12.9”); MacBook pro M1; and my phone!
Hi, just wondered if anyone has a solution. Also how would go about setting up the VPN from the router. I ask cos I want to be-able to have better protection for my home to include my Xbox X, When I start up my phone/ MacBook Pro M!/ and my windows 11 laptop. Any advice or assistance on this annoying issue, and whether I’m…
Patch-Management: sort-option for installed and missed updates
We would be pleased to get a option to sort in the patch management for fields like installed/pending and missed/installation error. To scroll down hundreds of finished updates to find out news or errors waste a lot of time. Thanks for reading. 😉 (GravityZone Business Security)