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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Insights from Bitdefender - What does it take to secure today’s Content Creators?
In today’s digital landscape, content creators and influencers are more vulnerable than ever to cyber threats that can jeopardize years of hard work, reputation, and income. Recognizing this challenge, Bitdefender recently unveiled Security for Creators — the industry’s first cybersecurity solution tailored specifically…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Smarter Security Starts Here — Check our Super Sale for Essential Online Protection!
We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…
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Bitdefender Free Handy Tools
Some of Bitdefender Latest Handy Tools You Should Check Out. Bitdefender has released several useful tools recently that can help users stay safer online. Below are a few worth bookmarking: 1) Bitdefender Scamio: https://www.bitdefender.com/en-us/consumer/scamio Bitdefender Scamio is the next-gen AI chatbot created and…
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Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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How do I send a Text to Scamio Pro for it to be checked? - Apple iPad
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BD Total Security is logging out from my account after the last update on Windows 11
Hello, After the last update today, the BD total security icon on my taskbar was greyed and when I hover over it it said I must connect to activate. When I go on the app under my account, there is none showing, in Central it says my computer is protected, though, subscription still ok and when I am logging again, from the…
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Republican Websites Have Certificates that Don't Match
I receive many e-mails from republican politicians and the party and ask me to view their website. When I click, I'm stopped by BitDefender and get message that their certificates don't match. Is this really true? I can't believe that all these website s are screwed up.
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BD ultimate scam protection 0 links verified
The AI powered scam protection window of BD ultimate on windows shows per last month : "256 mails verified" "0 links verified" "0 possible phishing" While on my android it shows: "256 mails verified" "27,4K links verified" "2 possible phishing" In the past first it showed on windows also K links and later 0 links; support…
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Game Mod
Does game mod excludes the games by not scanning each and evert read/write file of the game when its game mod is on ?
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antimalware service executable
the program 'antimalware service executable' is using a lot of CPU. It is part of Windows Defender. Can I turn it off or remove it because I have Bitdefender Internet Security?
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Bitdefender needs significant changes for games
Bitdefender requires manual exclusion of each individual game file which is practically unfeasible and incredibly time consuming. Even with such effort certain files often remain overlooked. Conversely ESET NOD32 provides the option to exempt an entire directory ensuring significantly smoother gameplay. Based on my…
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Can't receive regular Community newsletter
Hi - using Win 11 and Outlook classic: When I click on the heading I get a very quick look at the contents and immediately they disappear (in the preview window). If I click on "view in browser", it take me to an "Internet Explorer" window which just has jibberish. Any ideas??
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Can I use VPN from Bitdefender to safely navigate in public places in Europe?
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Bitdefender Subscription Expired
I supposed to have 159 days of my Bitdefender Subscription, but the program says it's expired. What is going on?
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How to view my original purchase information--amount, plan description, etc.
I've been getting notifications that I need to renew the subscription. I think it's been only a few months since I subscribed, but I've misplaced the invoice. How can I get that information? Thanks for your help, Cellist
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I need to sign in?
Hi All, For the second day running, upon booting-up/switching on my laptop I was met with an onscreen notification box/window informing me that, "You need to sign into your Bitdefender account". Opening my Ultimate Security dashboard, however, I found all correct and functioning and the usual "You are safe" reassurance.…
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Bitdefender VPN add-on for firefox
Hi everyone, I have bitdefender VPN premium, nordvpn and expressvpn. Both nordvpn and expressvpn have a add-on for firefox that allows to auto connect to there VPN servers as soon you start firefox. Could bitdefender also add this for their VPN that would be great?
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Active Directory Sensor Integration issue
I have set up a Windows server as an Active Directory Integrator in Bitdefender GravityZone. The EDR Sensor is active on that server, it is joined to the domain, and I have made the necessary Group Policy changes as specified in the documentation…
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I've weird "malware" from Google drive
Bitdefender always alerts me and protects me from this malware and I've: 1. Disabled the Drive extension in Chrome or all my browser. 2. Deleted Drive app from my PC. 3. Disabled sharing that's still open on my Drive. I'm confused, what's wrong with my Google Drive?! or my PC?
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Nasa.gov is a malicious website?!!
I buy and use antivirus software NOT to have to spend every hour of the day applying exclusions for legitimate websites on my kids devices.
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32MB Virtual Disk named Bitdefender
Hi all, I have just noticed a small 32MB Virtual Disk named Bitdefender virtual disk. Not much info found here or while searching online. I am running the latest version of Total security on Windows 11 Pro. I have uninstalled and reinstalled but this VD still returns. Whats it used for?
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Global Investment Scam Network Using Meta Ads
Bitdefender Labs recently uncovered a large-scale global investment scam network operating through paid ads on Meta platforms like Facebook and Instagram. If you’ve ever seen a sponsored post claiming a celebrity discovered a “secret investment platform” or a shocking financial breakthrough, this research shows how such…
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Very distrubing notifications to the point of cancelation
I have been working for days to stop the notifications of Bitdefender. Hours of work and personal time lost, yet impossible to stop that harassment. It has been a nuisance and distraction in my presentations. I am even looking to canceling Bitdefender and installing another security program, but i even lost more time…
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What sites do I have to allow in split-tunneling to make Amazon work?
AI suggested the following sites, they are all in my split-tunneling and I still can't play Amazon videos from any browser. amazon-adsystem.com amazon.com amazonaws.com cloudfront.net media-amazon.com ssl-images-amazon.com This has been an issue on and off for a while for MANY users. I have searched the community and found…
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Bitdefender Central 2FA issue
Hi everyone, Since around the same time as the forum login issue I'm having a 2FA issue with central. Central no longer remembers the cookie for the trusted device. I select the "remember this device" and it does add the device in central to the trusted devices but keeps forgetting every time I log out and then back in. It…
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Request for refund
Hello. My name Is Peter Yu. I would like to request a refund for the product i bought throughbitdefender website. I have contacted bitdfender three times regarding this issue, but they have been unresponsive. I believe that i meet the 30 day eligibility requirement. If i don't get a response, I will have to submit a…
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Split-tunneling vpn runelite
Dears, While using vpn and having added runelite to the split-tunneling my runelite client won't even open. When you click the icon to start the application it completly does nothing at all. When i turn off the vpn my game loads as intended. This means no issue with the game itself I've also already added the…
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Initial impressions from a newcomer
Hi, I was a client of another global IT/online security/privacy company for around two decades, but very recently switched to Bitdefender. I am unsure if initial impression feedback is valued or even sought and, if it is, where I should post it/send it. So, in absence of any other obvious location, I offer the feedback…
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safe pass. IMPOSSIBLE TO COMPREHEND
I have spent hours trying (a) to install this menace, and (b) just trying to get this accursed site to recognise the authentication code that you are emailing me - CHECK THE ******* LOGS! Finally succeeded in "(b). What is the bloody "Wallet"? I have never even seen this word in the UI. Just one of many infuriating…
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: https://www.bitdefender.com/scuderiaferrari/ Forza Ferrari!
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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Scan ran 31 hours, found 153 unresolved items, 18 resolved
I am really at my wits end. I've never ever had a virus, trojan, takeover, nothing at all like that. And I've been on a computer for quite a few years at this point. Someone did a takeover (I don't even know the correct terminology!) of my computer last Monday and I've been at this a week. I really am clueless about this…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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How do I export data from Password Manager?
I have installed SecurePass. I am using FireFox. I want to export my data from Password Manager. I cannot find any export link on the page. How do I export data from Password Manager?