Anti-Theft

incognito1214

Bitdefender central Anti-Theft not work, it does not show the location of the device, and if it does show it at some point when I try to locate it, it is not at the right time or place. I have found that it shows the last location it was located a few hours ago, even though I know it is not there at the moment, but somewhere else. They are always online, my devices location is always open from their settings, whether they are on the home network or the mobile network. For example, I hold the device in my hands and while trying to locate it, after a while it shows the message that the current location cannot be downloaded, please try again later. This problem has been happening for the last two months or so, I think after an app update from google play. Is there a solution or not?

Scott

@Mike_BD could you delete one of incognito1214's threads as to help focus attention to one. Maybe member wasn't sure what category to place it under.

Thank you :)

Flexx

https://community.bitdefender.com/en/discussion/comment/312480#Comment_312480

Deleted the duplicate post.

Regards

Flexx

https://community.bitdefender.com/en/discussion/92421/anti-theft

Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Regards

Alexandru_BD

Hello,

I hereby confirm this issue has been officially solved by the developers.

Cheers