Anti-Theft

Bitdefender central Anti-Theft not work, it does not show the location of the device, and if it does show it at some point when I try to locate it, it is not at the right time or place. I have found that it shows the last location it was located a few hours ago, even though I know it is not there at the moment, but somewhere else. They are always online, my devices location is always open from their settings, whether they are on the home network or the mobile network. For example, I hold the device in my hands and while trying to locate it, after a while it shows the message that the current location cannot be downloaded, please try again later. This problem has been happening for the last two months or so, I think after an app update from google play. Is there a solution or not?