Bitdefender Blocked Suspicious Connection In Mozilla Firefox. What Does It Mean?
Hi everyone, I'm Dan.
Ive been getting these every 15 minutes ever since i came online today.
I obviously ran a full system scan whit bit defender but it found nothing.
Now I'm worried what this could be, hope somebody can help me.
Warning do not use the link! I have no idea what it is!
It says: Blocked URL
EDITED: File(s) and/or URL(s) removed by @Gjoksi
"Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any executable files, malicious/suspicious software or websites in threads, comments or private messages, even if you think the software or site is clean and incorrectly detected by Bitdefender."1
Could be adware, so do the following:
1) Start your PC in Safe Mode, by following these steps:
2) Open the Run command:
and run the below commands one by one:
temp - delete all the folders/files in the folder
%temp% - delete all the folders/files in the folder
prefetch - delete all the folders/files in the folder
3) Restart your PC in General Mode, by following these steps:
4) Reset/Refresh your browsers:
Google Chrome - https://support.google.com/chrome/answer/3296214?hl=en
Mozilla Firefox - https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
Microsoft Edge - https://malwaretips.com/blogs/reset-microsoft-edge/
Opera - https://browsersolution.com/reset-opera-browser
Vivaldi - https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/
Brave - https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-
5) Run a System Scan with your Bitdefender program.
6) Perform a scan with these FREE malware removal tools:
Kaspersky Virus Removal Tool 2020
ESET Online Scanner
F-Secure Online Scanner
7) Restart your PC
8) If the steps provided above didn't help, do the following steps:
Take screenshot(s) of the issue,
create a log file on your Windows device using Bitdefender Support Tool, by following these steps:
create a log file on your Windows device using BDsysLog, by following these steps:
Next, contact Bitdefender Consumer Support by e-mail:
with short description of the issue.
After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.
Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log files you already created in the first step.
Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.
Remember that the screenshot(s) and the log files will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.
Alright final update.
After resetting Firefox the connection attempts have stopped. It has now been over 2 hours without critical warning,
and since they used to come in 15 minutes intervals I feel confident that the problem has been solved.
But i wouldn't mind if this thread is left open for a few days just in case.
Thank you very much for your help.
It's all OK, we do not close threads, so no worries about that. :)
I just trully hope that the problem is forever gone for good.