Quicken Extremely Slow At Start-up

Thank you Cris.

Unfortunately, I already checked that and IDS has been turned off. Not sure if it was ever on, actually. I don't recall turning it off after installation, but whatever the reason, it's been turned off for some time and the Qucken problem I described has been occuring with IDS turned off. The only Firewall setting that is turned on is Block port scans. The other four--IDS, Internet connection sharing, Increase log verbosity, and Monitor Wi-Fi connections--are all turned off.

In looking at Advanced Settings for Firewall, I checked Application rules and there is a rule for Quicken which says it's trusted and to allow any protocol.

I just wondered if perhaps the password login was a separate application that launched a separate process, so I closed Quicken, waited a bit, then relaunched it, this time watching an alphabetized process list on Task Manager. I saw qw.exe (main Quicken process) appear as soon as I launched, and no other q*** process launched. Of the applications I find in the Quicken folder in Program Files folder, I see something called, bagent.exe, not bdagent , which sounded curious, so I repeated the process of watching Task Manager while launching and never saw it either. Curiously, the 2nd time I launched Quicken, the login took about half the time as 1st, but the 3rd time, it took much longer than either previous attempt (several minutes).

So I'm stumped. What else can I try?

Thanks.

Thank you for your prompt reply, Christian.

I'm downloading the support tool now (it appears your upload is going through a 2400 bps modem, so it's taking a loooooonnnnnnnnngggggggggg time, 22KB/sec... OK, I guess that's a lot faster than modem Just 10-100 times slower than most of my downloads.)

I'll run when I get time and send you the log file.

I turned Active virus control off, retried Quicken, got same results, if not worse. Took me 3-4 minutes to finally get password into the box and click OK.

I had Task Manager up and was sorting by CPU usage. This was interesting. I found process called netsession_win.exe running and often showing higher than qw.exe. Top process was System Idle Process, then vvserv.exe and netsession_win.exe were jumping around the top along with (sometimes) qw.exe.

I did some searches on netsession_win.exe and found a lot of people questioning what the heck it was and where it came from. Apparently it's from Akamai and is used to accelerate file downloads, and creates a download network of many unsuspecting (and unconsenting) users in torrent style to speed downloads. Partly a good thing (if it does improve download speed and free up bandwidth) and partly a very bad thing (doing all this without our permission or even our knowledge).

Based on what a couple people posted, it probably was introduced to my system by a recent upgrade I allowed for Adobe Acrobat. I don't know if it's causing this Quicken slowdown or just a coincidence. Seemingly they're unrelated, especially since the Quicken problem occurred immediately after I upgraded to BD2012. I launch Quicken multiple times/day. There was no question on my part. It launched fine before the BD2010-2012 upgrade; launches terribly since then. I'm just pointing out the netsession_win.exe issue in case it's somehow a player in this mystery.