Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Still Having Problems

Options
moveandstore
moveandstore
in General

I still have problems with my Bitdefender Internet Security.


It still wont work properly.


Internet Explorer and Google Chrome will not work properly (if not at all)


Firefox is dead slow and will not go to any Google search engine.


I have sent you the log reports you requested and you said there are no problems with my system. (which I already knew since my system is clean and a new harddrive is put in. I have also sent you screen shots of the pages which will not load. (I have not heard anything back from you.) What is wrong with this years product? Do I have to go back to last years product? Or wait a couple of months before installing? I have had you product for a couple of years now and had no problems, but this one, leaves little to be desired.


According to the many complaints, it seems this years product is not read for prime time. Or we are the ones doing the Beta Testing now?


Has anyone has success with this yet (especially on a 64 bit system?) If so, someone please, I MEAN PLEASE tell us how it worked and what you did to make it work properly?


Any help would be appreciated.........

Comments

  • brawngp
    brawngp
    Options
    I still have problems with my Bitdefender Internet Security.


    It still wont work properly.


    Internet Explorer and Google Chrome will not work properly (if not at all)


    Firefox is dead slow and will not go to any Google search engine.


    I have sent you the log reports you requested and you said there are no problems with my system. (which I already knew since my system is clean and a new harddrive is put in. I have also sent you screen shots of the pages which will not load. (I have not heard anything back from you.) What is wrong with this years product? Do I have to go back to last years product? Or wait a couple of months before installing? I have had you product for a couple of years now and had no problems, but this one, leaves little to be desired.


    According to the many complaints, it seems this years product is not read for prime time. Or we are the ones doing the Beta Testing now?


    Has anyone has success with this yet (especially on a 64 bit system?) If so, someone please, I MEAN PLEASE tell us how it worked and what you did to make it work properly?


    Any help would be appreciated.........


    Only solution is to UNINSTALL this RUBBISH and this will solve all your problems!! Install KIS 2012 instead, everything runs smooth then <img class=" />

  • rootkit
    rootkit ✭✭✭
    Options

    Hello everyone :)


    @ moveandstore



    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.


    @ brawngp


    We apologize for any negative experience you have encountered with our products or our support. Your feedback is appreciated, and will be directed to the appropriate team for review, to enable us to improve our support and services.


    Thank you for taking the time and please do not hesitate to contact us if you need further details from us.


    Take care.

  • nayan007
    nayan007
    Options

    The same problem happened to me,so I uninstalled it then restarted my system and then installed it and cheeked for the updates and it is working fine

All Time Leaders

Categories

Defenders of the month