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Regarding On Access Scan



I am getting an error displaying in the "There are critical issues to fix" dialogue.

"On-access scanning is disabled"

When I select FIX, it never fixes.

How do I solve this?

"1. Which Windows OS is installed - WinXP, Vista or Win7?"

Windows 7

"2. What Windows Service Pack (SP) is installed - SP1, SP2, SP3, etc.?"


"3. What is the architecture of the Windows OS - 32-bit or 64-bit?"

64 Bit

"4. Which BD product do you have - Antivirus, Internet Security or Total Security?"

Total Security 2012

"5. Do you have any other security program(s) installed on your PC?"

No others

"6. Did you uninstall any other security program(s) prior to installing or attempting to install BD?"

Fresh install on drive

"7. If the answer to question 6 is YES, what method did you use to uninstall each - the program's Windows Start Menu 'Uninstall' function, Windows Add/Remove Program function, the company's standalone downloaded uninstall tool or a third party uninstaller such as Revo Uninstaller?"


"8. What type/speed processor (CPU) is in your PC?"

Intel Core i5 760 2.8GHz

"9. How much memory (RAM) is in your PC?"