Bd 2k12 Av Removes Spybot S&d Immunizations?

Hello,

this is not really a satisfactory answer. And it does not bode well to tell paying customers not to use any security solutions other than the one installed, especially if programs like MBAM and SpyBot S&D are concerned, that can be used manually, without any realtime components and do not suffer intrusions into their workings from AV solutions from other vendors such as ESET. It's not like I have a second antivirus installed and the standard reply that was posted implies just that - no knowledge on the part of the paying customer as to what constitutes realtime security programs and manually run ones with DESIRED features.

But rather than ranting, back to the topic:

I do not use ANY real-time features of Spybot S&D, like SDHelper or TeaTimer. Their immunization function does this:

"The Immunize function prevents e.g. Tracking Cookies from entering your system. Immunize works with Mozilla Firefox, Internet Explorer and Opera, allowing you to adjust specific settings of the browser to block known spyware installers, (and similar baddies) already included in Spybot-S&D's database. You start the Immunize function by clicking on Spybot-S&D → Immunize on the left navigation bar."

and

"Beginning with version 1.2, Spybot-S&D has been allowing you to immunize your computer against some spyware. This has been extended in every further release, and tweaks browser settings to use their methods of blocking cookies, malware installations, bad websites and more."

I.e. Spybot makes changes to the BROWSER configuration and after it has done this, until the next time I run it manually, Spybot is never even executed and has no "hidden" processes running. And on the next reboot, BD comes along and undoes those changes.

Why does BD do this? I have BD 2k12 AntiVirus installed. I expect that not to meddle with my browser configuration, especially when settings have been adjusted that improve the security performance of my browser.

Further, why is BD touching the Firefox settings that were adjusted by Spybot and not those for IE and the Windows HOSTS file?

See attached image. After immunization the Firefox entries are not immunized, whilst the IE and HOSTS ones are.

I would appreciate a competent answer this time. Standard answers that do not address the problems of paying customers only lead to one thing: customers not renewing their licences.

Actually, this problem is still occurring. It is after a few reboots that the modifications to the Firefox configuration are again undone by BD.

I think that you have only updated once. Please try to check for updates again once,and it will be nice if you could remove other antivirus from your system

Updated what only once? The first few reboots after immunizing with Spybot, the Firefox immunizations are untouched. After that they are reset. This only occurs when BD is installed.

And Spybot S&D is NOT an antivirus program and I very much see fit to use it on my system.

It really seems that no-one can offer a competent technical answer as to why BD touches those Firefox settings that Spybot S&D modifies.

Hello,

yes, indeed I checked. This symptom only begins to occur once BD is installed. Without BD on the system and ESPECIALLY with other security solutions, this does not occur. I did mention this before.

And as I said before, you should leave the choice of what a user choses to apply in additional protection up to the user, especially if that user is well informed. There's no point telling me that the immunizations are useless, because I like to have them in place. Telling me that I should basically not do something with my system that I wish to do will, in the end, just lead to me picking a security solution that does not touch configuration settings that I wish to have in place.

Anyway, I can see that this is not going to be investigated any further, so please consider this closed.