Bd Is 2012 Slow Start Up + Firefox Slow Start

Hi

In order to be able to properly identify the causes for the reported situation and find a solution we will need to investigate a bit deeper.

Please follow the steps below and send us the result:

a ) Go to this page

http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx and download the autoruns file.

b ) Extract the contents of the downloaded file and run the 'autoruns.exe' file;

c ) Wait for the list to be filled with all the processes and then make sure that you have the Everything tab selected in the upper part;

d ) Click on the Disk icon right under File and chose any location folder on your computer;

e ) Save the file with a specific name (your name, computer name, a random name, which one you want) and then send me a PM with it.

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

We will analyze the information you sent and then reply with a possible solution in the shortest time.

Have a nice day.

Hello

Could you please provide me more details about your configuration(CPU+RAM+OS*)?

Does your system meets the recommended requirements to run Bitdefender 2012?

http://www.bitdefender.com/solutions/total...%20Requirements

* CPU-processor

* RAM-memory

* OS-operating system

Take care.

Hi

1. Please download this program:

http://www.gtopala.com/download/oc/siw-setup.exe

Save it on your computer, extract its content and open it.

2. After the SIW program is opened please click on the left side of the window on File.

3. Choose "Create Report File"and then choose "HTML" .

4. A new window will appear and you will be asked where you want to save the

report . Choose your Desktop then click on Save.

5. Please wait a few seconds until the report is created then look on your

desktop after a report that should look like SIW_20...

6. Save the file with a specific name (your name, computer name, a random name, which one you want) and then send me a PM with it.

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

We will analyze the information you sent and then reply with a possible solution in the shortest time.

Have a nice day.

Hi

Please right click on BitDefender icon from system tray(the "B" icon) and choose "Show". In the main window, click on "Settings". From the advanced interface, click on Antivirus module and select the Shield tab.

Please disable Active virus control and reboot your PC. Let me know if everything is OK now.

Take care.