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Bd Is 2013 & Whs 2011 Launchpad

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dto
dto
in General
<img class=" /> Updated my installation of IS 2012 to IS 2013, I had no problem with the installation. Everything appeared to work fine - really quite slick actually! Unfortunately the connection to my File Server running Windows Home Server (WHS) 2011 was immediately broken, because I was not able to log in to the file server via WHS 2011 Launchpad. I tried everything! Removing IS 2013 solved the problem. Reinstalling it recreated the problem. Uninstalling IS 2013 and reinstalling 2012 solved the problem for now... Bitdefender needs to investigate & solve. Has anyone else had the same issue?

Comments

  • rootkit
    rootkit ✭✭✭
    Options


    Hi :)


    Welcome to the forums.


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach it, upload it on


    http://www.sendspace.com


    or


    http://www.mediafire.com


    and send me a PM with the download link.


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Have a nice day.

  • PeteJDS
    PeteJDS
    edited July 2012
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    <img class=" /> Updated my installation of IS 2012 to IS 2013, I had no problem with the installation. Everything appeared to work fine - really quite slick actually! Unfortunately the connection to my File Server running Windows Home Server (WHS) 2011 was immediately broken, because I was not able to log in to the file server via WHS 2011 Launchpad. I tried everything! Removing IS 2013 solved the problem. Reinstalling it recreated the problem. Uninstalling IS 2013 and reinstalling 2012 solved the problem for now... Bitdefender needs to investigate & solve. Has anyone else had the same issue?


    I have the same problem, it is to do with the BD2013 and a stall in the net.tcp sharing service related to a bitdefender component, well at least that's my theory.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    A product update was released. Your build should be 16.18.0.1406(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).


    In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).


    Changelog:


    http://forum.bitdefender.com/index.php?sho...st&p=151654


    http://forum.bitdefender.com/index.php?showtopic=35499


    Let me know if the situation is solved.


    Have a nice day.

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