Mybitdefender Error When Activating The Product
i recently purchase Bitdefender total security 2013 and it installed flawlessly on my first 2 computers. But on 3rd pc i receive this error every time i try to active my product. It says MyBitdefender error "Your internet connection has timed out causing the authentication to fail. Please submit your account information again. when i click ok it state that i am already log in. Sorry for my bad english.
Comments
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Hello
Welcome to the forums!
I can see there that you have a wireless connection. Did you try to reboot your PC and retry?
Thank you!0 -
i've done all that. i finally got it activated by installing bitdefender 2012 and register. then installing bitdefender 2013 and it registered my product, but i still get the same error when i try to use safebox. i have stable internet connection.
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Hi
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Have a nice day!0
