Odscanui.exe
Whilst running a full system scan last night, BDTS 2013 crashed and froze the computer. The only way to get out of the situation was to turn off and then restart the PC. Unusually on starting it resumed windows immediately (without the loading process and without entering our password). We then got the following message:-
odscanui.exe - corrupt disk.
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:
We did this and it seemed OK, though the final screen flashed off too fast to read. Later we got another small pop-up window about odscanui.exe being corrupt. I uninstalled BDTS and have re-installed and so far all seems to be working.
Comments
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Hi
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Have a nice day!0 -
Hi
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Have a nice day!
Pm with link for sendspace download sent.0 -
Hello
A product update was released. Your build should be 16.18.0.1406(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).
In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).
Changelog:
http://forum.bitdefender.com/index.php?sho...st&p=151654
http://forum.bitdefender.com/index.php?showtopic=35499
Let me know if the situation is solved.
Have a nice day.0
