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Upgrade From 12-13 Key Invalid

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PureOwnage
edited October 2012 in General

I had to reformat my computer and when I went to reinstall bitdefender it showed up as 2013 free upgrade. Everything is downloaded and ready to go but when I try to add my key to 2013 it says it is invalid.


MyBitdefender email registered at paintballerjeremy@hotmail.com

Comments

  • I had to reformat my computer and when I went to reinstall bitdefender it showed up as 2013 free upgrade. Everything is downloaded and ready to go but when I try to add my key to 2013 it says it is invalid.


    MyBitdefender email registered at paintballerjeremy@hotmail.com


    have you tried going into mybitdefender and making sure the software isnt still active on your old formatted computer? I upgraded smoothly on mine but I have noticed with my license I can send tickets cuz it says its invalid

  • Pushkar112
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    have you tried going into mybitdefender and making sure the software isnt still active on your old formatted computer? I upgraded smoothly on mine but I have noticed with my license I can send tickets cuz it says its invalid


    Please See Installation Sub-forum.


    It will solve your problem.


    You Can Send Your Invalid Key to christian with details he will give you new key free of cost.

  • rootkit
    rootkit ✭✭✭
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    Hello everyone :)


    @ PureOwnage


    You will receive a PM with a solution in maximum 5 minutes.


    Take care.