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Consumer Tech Support Vs. Business Tech Support
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In looking around the Bitdefender Forums, I have noticed that while the consumer forum goes for weeks at a time without a tech support presence, the business forums have continuous tech support.
I am pretty sure that the vast majority of Bitdefender users are retail customers. So, what's wrong with this picture?
Could it be that corporations have legal departments and need to be pampered with tech support?
What do you think?
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I know what you mean, the tech support on this forum is a joke and no one ever seems to bother helping you or answering your questions.0
This discussion has been closed.