Where Does The Dump File Go?

Krisenherd
Krisenherd
in Bitdefender antivirus free edition

Hey there.


Bitdefender tells me by popup that the scanner has encountered a critical problem and created a .dmp file. It says it's "strongly encouraged" to send this file to the developers for analysis. How do I go about this and where do I send that?

Comments

  • RB_Boulay
    RB_Boulay
    Hey there.


    Bitdefender tells me by popup that the scanner has encountered a critical problem and created a .dmp file. It says it's "strongly encouraged" to send this file to the developers for analysis. How do I go about this and where do I send that?


    Hi


    This dump file is store in C:\Windows\Temp\

  • rootkit
    rootkit ✭✭✭

    Hello,


    Please read this topic:


    http://forum.bitdefender.com/index.php?showtopic=44101


    We are very sorry for any inconvenience that we may have created and we rest at your disposal for further information.


    Thank you for your support and patience.

  • Davy49
    Davy49 ✭
    edited April 2013

    Dear Christian,


    Overall I've been pleased with BD Free Edition..after all, like I mentioned in a different post, this product is offered as 'free edition', and as we all know..we surely don't live in a 'perfect' world. That's the chance we take using a product that's 'free', with no technical support offered. By biggest overall complaint with BD Free edition is the procedure of having to always having to stay 'logged in ', all the time for the product to function correctly.


    David :rolleyes:


    P.S. So the question is..should we just 'delete' the dmp file in question, I myself regularly delete ALL of my 'tmp' files anyway.

  • adamian
    adamian

    Hello all,


    Fix available: http://forum.bitdefender.com/index.php?showtopic=44101


    Best regards,


    Andrei

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