Password Reset Doesn't Work...

tjhnson
tjhnson
in General

When I choose to enable game mode a password window pops up and I can't remember the password. I downloaded the "password reset" but when I go into safe mode and click on it, it opens and then closes right away. It doesn't rest my password.


I'm using Windows XP and the latest Bit-defender 2013 pro antivirus. Can I get some help please?

Comments

  • austingrd
    austingrd

    Not really sure where this issue is but can you post a screen shot by any chance? smile2.png

  • werby3
    werby3
    edited May 2013
    When I choose to enable game mode a password window pops up and I can't remember the password. I downloaded the "password reset" but when I go into safe mode and click on it, it opens and then closes right away. It doesn't rest my password.


    I'm using Windows XP and the latest Bit-defender 2013 pro antivirus. Can I get some help please?

    Hello tjhnson,


    You may try this : In Safe Mode, open "Run", type regedit and hit "Enter".


    "Registry Editor" window is going to be opened.


    Then go to : HKEY_USERS\.DEFAULT\Software\SetID and delete ID value.


    Restart and BD password should be removed.


    This solution works on Win 7 and 8 and I'm almost sure it works on XP also.


    Regards

  • werby3
    werby3
    edited May 2013

    ...in addition...


    If you cannot find "Run" command in "Start" menu go to Start->Programs->Accessories, click on "Command Prompt", type regedit and hit "Enter".

  • coolcool1227
    coolcool1227 ✭✭✭

    Or try these tools


    http://www.bitdefender.com/files/Knowledge...ord_removal.exe


    http://www.bitdefender.com/files/Knowledge...et_password.exe

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