Scan Settings

eccsmiami
eccsmiami
in General

Good afternoon to all,


Hope everyone had a wonderful Memorial Day Weekend. I have a client that is complaining that BitDefender is running scans during regular business hours. I tried looking around to see if I could find where I could change any scan settings, but I was not able to find anything having to do with changing scan settings.


If there is a way to change this, please share your knowledge with this newbie.


Thank you in advance,


Erick B

Comments

  • ozziebear
    ozziebear ✭✭✭
    edited May 2013
    Good afternoon to all,


    Hope everyone had a wonderful Memorial Day Weekend. I have a client that is complaining that BitDefender is running scans during regular business hours. I tried looking around to see if I could find where I could change any scan settings, but I was not able to find anything having to do with changing scan settings.


    If there is a way to change this, please share your knowledge with this newbie.


    Thank you in advance,


    Erick B


    Hi...Unfortunately BitDefender provides no option for tweaking the scan settings. In its place they have the Autoscan feature which is configured to run whenever system resource usage falls below a certain threshold. ie. when your computer is 'idle'. This is probably what your client is seeing. It is functioning as designed and the scan should stop when someone uses the computer. It is an incremental scan and will pick up where it left off when the computer is idle again.

  • columbo
    columbo ✭
    edited May 2013

    Hi Erick :)


    I could not have put it any better than what my friend, ozziebear, shared with you. Here are a some summery posts concerning Autoscan (the threads are good, too). The last one shows you when it's been completed, and the associated log.


    http://forum.bitdefender.com/index.php?s=&...st&p=151369


    http://forum.bitdefender.com/index.php?s=&...st&p=148732


    http://forum.bitdefender.com/index.php?s=&...st&p=180420


    http://forum.bitdefender.com/index.php?s=&...st&p=151381


    Cheers :)


    Scott

  • ozziebear
    ozziebear ✭✭✭
    Hi Erick :)


    I could not have put it any better than what my friend, ozziebear, shared with you. Here are a some summery posts concerning Autoscan (the threads are good, too). The last one shows you when it's been completed, and the associated log.


    http://forum.bitdefender.com/index.php?s=&...st&p=151369


    http://forum.bitdefender.com/index.php?s=&...st&p=148732


    http://forum.bitdefender.com/index.php?s=&...st&p=180420


    http://forum.bitdefender.com/index.php?s=&...st&p=151381


    Cheers :)


    Scott


    Hi Columbo...I was just thinking about you. Just got finished watching The Hobbit and your guy was in there. Greetings.

  • coolcool1227
    coolcool1227 ✭✭✭
    edited May 2013

    Kindly informed that Bitdefender takes proper actions for all On-Demand Scan Tasks and the user can't change the settings of On-Demand Scans (Contextual Scan, AutoScan, Full Scan, Quick Scan, Device Detection Scan etc).


    And regarding AutoScan, I summarize almost all information about AutoScan here in this topic


    Autoscan Summary, All about AutoScan

  • eccsmiami
    eccsmiami
    Hi...Unfortunately BitDefender provides no option for tweaking the scan settings. In its place they have the Autoscan feature which is configured to run whenever system resource usage falls below a certain threshold. ie. when your computer is 'idle'. This is probably what your client is seeing. It is functioning as designed and the scan should stop when someone uses the computer. It is an incremental scan and will pick up where it left off when the computer is idle again.


    Ozziebear,


    Thank you so much for your response. I had a feeling that was the case, but I was not sure. Then I am going to rule out that BitDefender is the cultrate causing the slow responsiveness of the computer.


    Thanks again Ozziebear


    @ Columbo


    Thank you for responding to my post. I appreciate all the info you forwarded my way. But after reading Ozziebear's response, I believe there is something else affecting these systems.


    Thanks again for all of your responses,


    Erick B

  • Nesivos
    Nesivos ✭
    Ozziebear,


    Thank you so much for your response. I had a feeling that was the case, but I was not sure. Then I am going to rule out that BitDefender is the cultrate causing the slow responsiveness of the computer.


    Thanks again Ozziebear


    @ Columbo


    Thank you for responding to my post. I appreciate all the info you forwarded my way. But after reading Ozziebear's response, I believe there is something else affecting these systems.


    Thanks again for all of your responses,


    Erick B


    Personally I am too busy to mess around with Scan settings. According to my research and exprience BD W8 Secirotu Auto Scan works just fine. Of course there will always be those who love to tweak things, bless their hearts :D

  • columbo
    columbo ✭

    lol...yes, I've pretty much forgotten what a manual scan is ;)

  • ozziebear
    ozziebear ✭✭✭
    Ozziebear,


    Thank you so much for your response. I had a feeling that was the case, but I was not sure. Then I am going to rule out that BitDefender is the cultrate causing the slow responsiveness of the computer.


    Thanks again Ozziebear


    @ Columbo


    Thank you for responding to my post. I appreciate all the info you forwarded my way. But after reading Ozziebear's response, I believe there is something else affecting these systems.


    Thanks again for all of your responses,


    Erick B


    yw...hope you get every thing sorted out

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