Bitdefender 2013 Firewall Component Has Serious Problem

viktik137
edited May 2013 in Firewall

My system has Windows 8 64 bit. I installed bitdefender windows 8 security trial version. But soon I came to know that its firewall component causes slowing down of internet. After further investigating I came to know that whenever I browsed a video streaming website like youtube internet speed get slow. The cause of this is that even if I closed the web browser bitdefender keeps downloading from these streaming websites.


Suppose if I watched 2 minutes of a video of total length 1 hr and closed the web browser. Then after closing the web browser bitdefender keeps downloading that 1 hour video in background.


This is total waste of internet bandwidth and causes slowing down when we browse other websites.


Both bitdefender internet security 2013 and bitdefender Windows 8 security 64 bit has this problem.


Other users also must be suffering from this problem. let me know if there is any solution.

Comments

  • Sorry, if you have undergone this. But have you double checked if you have paranoid mode on? Try to disable it for testing purposes. smile2.png

  • Look in the General forum and there is a big thread on this. The bug has been present for many years and BD can't be bothered to sort it out, preferring instead to hope nobody notices. I guess most people just think their internet is slow but when you use a tool like BitMeter you can see exactly what's happened. Support refuse to even acknowledge there is a problem.

  • Georgia
    Georgia ✭✭✭

    Hello and welcome!


    Please please post here a support tool log to see what is wrong:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach, upload it on


    http://www.sendspace.com or http://www.mediafire.com


    and post the download link.


    If you were already asked to generate these logs, disregard the above message and just post the ticket ID.


    Thank you.