Safepay And Acronis True Image Scheduler Helper

Hello shot-bowl,

Thank you for contacting us in regards to your concern.

You have nothing to worry about. Bitdefender is functioning as designed. For more details, please read our article:

http://www.bitdefender.com/support/-1210.html

If you wish to keep Acronis and use Safepay at the same time you can. Just click 'Continue with Safepay' just like in the image available in the above article.

Let us know if you have other questions or concerns.

Hello shot-bowl,

Thank you for contacting us in regards to your concern.

You have nothing to worry about. Bitdefender is functioning as designed. For more details, please read our article:

http://www.bitdefender.com/support/-1210.html

If you wish to keep Acronis and use Safepay at the same time you can. Just click 'Continue with Safepay' just like in the image available in the above article.

Let us know if you have other questions or concerns.

This notification method doesn't come across as a good solution to dealing with this 'conflict', even if the Acronis program element is entirely responsible for it.

Those of us who aren't about to remove Acronis software, and do not wish to be burdened by the annoying notification each time we try to login to a banking institution are now required an additional step to continue. This should be avoided.

How about giving us a choice to ignore all such notifications in the future (via the use of a checkbox or the like) and moving us directly to the correct page/input window?

Thank you,

JF

Out of interest which build of True Image is this happening with? I use True Image 2012 Plus Pack and also maintain a machine running TI2014. Neither of which have Safe Pay problems described above happened with

It happens with Acronis 2014. Probably happens with other versions but suspect only if you have Acronis scheduled jobs.

Regardless, I would expect the Bitdefender programmers to be able to work around the "pop-up" style of addressing the problem. Especially when the dialog tells you to continue anyway.

We are, after all, trusting Bitdefender to protect us from malwares of various types, so one would expect programmers of the finest calibre to be writing the code.