Bitdefender Installation File Error! How To Install?

zyzy
zyzy
edited October 2013 in Installation

Windows 8.1 64b, UAC off, Brandmauer off, Admin, viruses - 0. i tried install free version, total 2013, internet security 2013. unistalltool - still error.


HOW TO INSTALL?!


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Comments

  • zyzy
    zyzy
    edited November 2013
    Can you translate the error message in English so we could look this up? smile2.png


    google translate no ?


    u rly need translate ? error message: Erorr bla bla bla


    bitdefender cant scan 100%, 55% and stops. All time or 40% or 55%.


    u help me ? i think just installation file bad.


    Google translate:


    Program has stopped working.


    Emerging problem has led to the termination of the program.


    Close the program.


    Now u understand that error message: bla bla bla ?


    I need some help. I want install bitdefender. i have a clean windows 8.1.

  • zyzy
    zyzy

    newly scan with Bitdefender quickscan free (plugin) and scan error 55% when scanned "Analyzing critical areas...". Sorry for bad english. How i can fix it?

  • beefydog
    beefydog
    newly scan with Bitdefender quickscan free (plugin) and scan error 55% when scanned "Analyzing critical areas...". Sorry for bad english. How i can fix it?


    In English, you will see "Bitdefender Installation File has stopped working"


    This occurs as BD2013 installer is not 100% compatible with Windows 8.1 (no fixes that I know of, but it crashes on every Win8.1 systems I've tried).


    Solution: Do not do initial scan. Uncheck the box when installing. Once installed, then you can scan. Unfortunately, your system could already be infected, so I recommend downloading the standalone scanner, burn it on CDrom, and scan your system that way first (this can take half a day or more to run that way, but at least you won't be infected).

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