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Avc Hv Driver Fails To Install

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HumansAreDead
HumansAreDead
in Bitdefender antivirus free edition

Hi,


Although the bitdefender installer completes I'm getting a message in the windows reliability log for a failed driver install. The error message is:


BitDefender AVC HV


Unsuccessful driver installation. Driver Management concluded the process to install driver FileRepository\avchv.inf_amd64_neutral_56ceccabc04490e4\avchv.inf for Device Instance ID ROOT\SYSTEM\0003 with the following status: 0x57.


Specs are:


Windows 7 x64 Pro (fresh install),


i5 2500k - OC to 4.3GHz,


gtx 970,


8gb ram


Any ideas on how to fix this?

Comments

  • Annier
    Annier
    Options
    Hi,


    Although the bitdefender installer completes I'm getting a message in the windows reliability log for a failed driver install. The error message is:


    Specs are:


    Windows 7 x64 Pro (fresh install),


    i5 2500k - OC to 4.3GHz,


    gtx 970,


    8gb ram


    Any ideas on how to fix this?


    What kind of driver is it? I don't know the exact problem but I know a free and easy-to-use driver update program which can help to identify improper drivers and install the right ones quickly and automatically.


    If needed, just free download it to have a try. official download site drivethelife.com

  • dch48
    dch48
    Options

    I remember seeing this reported before as an issue specific to Win 7. There was a fix but I can't remember it. I'll have to look it up again.

  • dch48
    dch48
    edited February 2015
    Options

    It only happens on Win 7 systems with a CPU having 4 or more cores.


    One person reported fixing it this way.


    Go to Device Manager


    Highlight the Bitdefender AVC Hv


    Right click and select update driver


    Select Browse My Computer for Driver Software


    For the location select C:\Program Files\Bitdefender


    Make sure the box for Include Subfolders is checked


    Select Next


    You will get a message regarding the driver not being approved or something like that; just ignore the warning and install the driver


    Problem fixed and did not return on reboot!


    There was/is a thread about it here: http://forum.bitdefender.com/index.php?sho...=56321&st=0

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