User Interface And Ccleaner

I had problems viewing the UI. Some of the text was missing and some would disappear when I scrolled over it. If I clicked Display in My Bitdefender nothing happened.

Also, viewing the logs was very hit and miss. Sometimes they would appear other times not.

Followed the advice of other posters and regularly had to exit and reload the UI in order to have a chance of viewing the logs.

Another problem was (when I was able to view the logs) I noticed that quick sweeps were carried out for about four days and then NOTHING.

Then I noticed that in CCleaner under Applications>Utilities there was an entry AntiVir Desktop. This obviously refers to Bitdefender.

Since unticking (unchecking) it the UI has improved 100%. If there is some text missing scrolling over it actually causes it to appear!

Have not had any problems in calling up the logs either and quick sweeps are showing for the last five days.

So, if anybody has the same problem and are running CCleaner (or a similar programme) I advise them to do the same.

I am running CCleaner and haven't had the text problems. It does sometimes fail to show the logs and I have to close and reopen the gui. I'll check CCleaner.

There is no entry for AntiVir Desktop in my CCleaner.

Have you checked under the Applications tab (not Windows which is selected by default).

It should be under Utilities.

I am running CCleaner version 5.03.5128

Thank you very much for the (initial) post. I have CCleaner Free version 5.0.5128* (under Windows 8 - 64-bit) and I do not have the entry Applications > Utilities > AntiVir Desktop. Yet I understand how that setting may be there for some* and I will keep this in mind for future updates of CCleaner. Again, thank you for sharing this great finding! With all likelihood more people will find this as an answer to their trouble.

___________

*Latest as of today.

**For example, CCEnhancer, adds more rules and definitions to CCleaner, which may be useful.

Sorry to hear that you are the second poster that doesn't have AntiVir Desktop listed under Utilities.

I can only assume that it's because I'm still running XP Pro, SP 3.

For the record with my OS and set up CCleaner has these main headings under Windows:

Internet Explorer

Windows Explorer

System

Advanced

Under Applications:

Firefox

Applications

Internet

Multimedia

Utilities - (this lists Malwarebytes and Superantispyware as well as AntiVir Desktop)

Windows

I can only hope that other XP users see something similar so at least some people can use this fix.

Ah, sorry for the double post but I lost the edit for the one above.

It does seem that Ccleaner works on the detect and remove method, even if you have removed a program from your computer some remnants of the files (maybe in registry) will be left behind and this is what it is seeing. To remove those files looks to be a bit of a pain.

Ro.

Yes, The above post contain possible solution of this problem. When i found similar problem then my friend suggest same as above person mentioned here.