Error Code 5

For the past week or so, I am getting multiple errors with respect to updates. For some reason, update encounters an error. For example, today (May 2, 2015) have the following log:


Y1LUxM7.jpg


What is going on here?

Comments

  • For the past week or so, I am getting multiple errors with respect to updates. For some reason, update encounters an error. For example, today (May 2, 2015) have the following log:


    Y1LUxM7.jpg


    What is going on here


    Hi 🙋 FredGreco,


    Do you have more than 1 computer?


    When I start all my computers at the same time with only one with an internet connection, I get the same message from the other.


    Another explanation: Do you let internet active day & night?


    Another one: Do you use proxy and often change the IP address?


    Best regards,


    L.


    😊

  • Hi 🙋 FredGreco,


    Do you have more than 1 computer?


    When I start all my computers at the same time with only one with an internet connection, I get the same message from the other.


    Another explanation: Do you let internet active day & night?


    Another one: Do you use proxy and often change the IP address?


    Best regards,


    L.


    😊


    It happens regardless of the number of computers. I have internet on all day - and this is happening over multiple locations, at different times of the day. I do not use a proxy.


    I have been using BitDefender for more than a year, and this has only just started happening.

  • This keeps happening. Is there an alternative update server? Bitdefender is now using


    http://upgr-mmxv.cdn.bitdefender.net/

  • Rampant
    Rampant ✭✭
    This keeps happening. Is there an alternative update server? Bitdefender is now using


    http://upgr-mmxv.cdn.bitdefender.net/


    As an alternative update server, use this.


    http://upgrade.bitdefender.com/

  • Georgia
    Georgia ✭✭✭

    @ FredGreco if the update error still appears please tell us what source did you use to install Bitdefender? Did you use an installation DVD or the online installer? It would help to indicate the download link for it as it seems to be an issue with that kit.


    Thank you!