Forgot Password For Wallet
Hello,
I forgot my password for Wallet, even the password hint doesn't help me to remember.
Without that password I'm unable to start a new wallet or open this one. What should I do?
Thanks
Comments
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Hello and welcome to the Bitdefender forums!
If you forget the Wallet master password you will need to manually delete the current database so you can start fresh. Please follow the steps from this post:
http://forum.bitdefender.com/index.php?sho...st&p=196334
Let us know if you need help.0 -
That seems to have worked.
Thanks Georgia!0 -
I have Total Security 2015 and have followed the instructions to remove my Wallet, having forgotten the very complex password I used!
The folder referred to in earlier posts does not seem to exist.
Can anyone help?0 -
I have got Bitdefender 2015 and create a wallet with a complex password.
I made a mis-speeling when entering my password ... yes twice ! ...
I would like now to change it to get back the password I planned for.
How to proceed.
As a matter of principle, i have the same question for safeboxes.
Thanks for help.
Regards0 -
Hello VOSTYN,
For security reasons you cannot change or reset your password in Wallet, you will have to delete your current one and start again. The instructions are in Georgia's post three above yours.
Ro.0 -
Hello and welcome to the Bitdefender forums!
If you forget the Wallet master password you will need to manually delete the current database so you can start fresh. Please follow the steps from this post:
http://forum.bitdefender.com/index.php?sho...st&p=196334
Let us know if you need help.
I am having trouble locating the "password manager" files within the program files. I am running Windows 10 if that is of any importance.0
