Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Extremely Annoying Pop Up

Options
teknotel
teknotel
in Bitdefender antivirus free edition

I chose Bit Defender because it comments regarding it said it was the least intrusive with no pop ups. Was really enjoying my experience when all of a sudden this has started popping up literally every 5 minutes.


https://gyazo.com/21e2000f1ebf30b370f696d3f193f146


How can I stop this, I am not interested in logging in or using any of the features you get from logging in. I can understand it popping up once or like once a week with a frequency reminder option, but every five minutes makes no sense, it is like there is no option not to log in.


For me this is all I care about in anti virus software, that it doesn't pop up when I am playing games are watching tv etc. it is so annoying. Usually I would just delete and try and find another software but other then this one recent problem I have been really enjoying bit defender so I thought I would see if there is a way to turn this off.

Comments

  • Georgia
    Georgia ✭✭✭
    Options

    Hi teknotel and welcome to the Bitdefender forums!


    You are posting in the area dedicated to paid Bitdefender 2016 products. I am moving the topic to Bitdefender Antivirus Free Edition area.


    I can see from your image that the product prompts you to login to MyBitdefender. This is mandatory for the free product. Did you already sign-in but the pop-up continues to appear?


    If it does please repair Bitdefender Antivirus Free Edition (go to Control Panel > Uninstall a program > choose to uninstall Bitdefender > in the next window choose Repair and follow the on-screen steps).


    Let us know how is everything going.

All Time Leaders

Categories

Defenders of the month