You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Cannot sign in to Bitdefender
I have been using BD Free for many months. I'm using Windows 10 Pro with all updates.
Three days ago I noticed that BD was on the Activate / Sign in screen. When I clicked on "Sign in to Bitdefender" nothing happened. I have uninstalled BD, used the uninstall tool and reinstalled several times, rebooting between each stage. I cannot get past the Sign In screen. There is no other third party AV nor Antimalware software on my PC.
I can see that this has happened to others but I have not found a solution. Can anyone give me some guidance?
Comments
-
If this is still happening, please check in services.msc if the service "Secondary Logon" has the start type "disabled", if it has, set the start-up to manual, then try again to sign in to Bitdefender. . A computer restart may be needed.0 -
This works. Thank you.0 -
When accessing Bitdefender Central, you might be confronted with one of the next issues: • nothing happens when you're trying to login to your account • the platform returns to the same page • the page is not displayed correctly • you encounter an unknown error message0 -
20 hours ago, zoza12 said:
When accessing Bitdefender Central, you might be confronted with one of the next issues: • nothing happens when you're trying to login to your account • the platform returns to the same page • the page is not displayed correctly • you encounter an unknown error message Tutuapp 9Apps Showbox
0
