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Central shows some devices "at risk"

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Tambourineman
Tambourineman ✭✭✭
edited November 2021 in Archive


I was installing BD of a new PC and noticed 2 of my other PC's showed as "at risk."  My subscription just renewed so at first I thought I had not activated the new key yet, but in checking one showed it was due to a "CC&C Technologies" device which I determined to be my Bluetooth dongle (BCM920702).  OKaaaaaay.  I guess it could be because I could transfer files in using a BT connection. But then I looked at another and it was LiteOn which would be the CD/DVD burner.  Another shows MICRO-STAR INTERNATIONAL CO., LTD.  (MSI) which is my motherboard. What is going on?

Comments

  • Stefan I.
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    Hi,


    Please send us a set of screenshots showcasing this behavior at bitsy@bitdefender.com so that we can further investigate.


    Thanks!

  • Tambourineman
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    I am sending some screenshots

    BD atrisk2.jpg

    BD atrisk1.jpg

    BD at risk.jpg

    BD-central.jpg

  • Roxana G
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    Hi,


     


    We would like to know if you receive the same message on the products interface or the message is that You are safe?

This discussion has been closed.