Error Message "Failed to activate protection. Please retry."

fp67 · May 2019

Dear Sirs,

Since yestarday my Bitdefender Antivirus Free Edition Protection isn't working anymore and my pc is "At Risk".

When I try to set "Protection" to "On" this error message appears "Failed to activate protection. Please retry."

How may I solve this problem? Thanks

AV Free Edition 1.0.15.112 last updated today 08/05/2019

Antimalware Engine properties: Engine version: 7.80672

Running in Windows 8.1 Pro

Andrei M. · May 2019

Hello /index.php?/profile/216612-fp67/&do=hovercard" data-mentionid="216612" href="<___base_url___>/index.php?/profile/216612-fp67/" rel="">@fp67,

Please send us a full description of the situation via email at bitsy@bitdefender.com and also attach a Bitdefender Support tool log to your email:

https://www.bitdefender.com/consumer/support/answer/1730/

Thank you.

fp67 · May 2019

Hello Andrei.

As you suggested, I just sent the email to the above address with the Bitdefender Support tool log.

Thank you.

FP

Error Message "Failed to activate protection. Please retry."

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