Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

my current subscription good until april. If I upgrade my subscribition now will it start atter the

MrC
MrC ✭
edited February 2022 in Central and Subscriptions

my current subscription good until april. If I upgrade my subscription now will it start after the current subscription expires?

Answers

  • [Deleted User]
    [Deleted User] ✭✭✭✭✭

    @MrC

    "Normally", if you renew your subscription, the additional year(s) are added to the days remaining on your current subscription. Sometimes, it can take a day before you see that occur. If it does not add in your new renewal, you will need to contact BD Tech Support at bitsy@bitdefender.com. Also, you should know that you will run into issues if you upgrade or downgrade your subscription; for example, renewing Internet Security by selecting to renew Total Security.

    I hope this helps. Let us know how it goes. Have a great day.

    Regards,

    -Phil

  • DreamCutter
    DreamCutter ✭

    You will get billed twice and the auto renew doesn't discount at all. Support is slow to refund. So auto renew is a nightmare on this software.

  • Credej
    Credej ✭
    edited February 2021

    In PayPal it is possible to stop auto-renewal :D

    This email confirms that you have cancelled your billing agreement with 2Checkout. No further payments will be made from your PayPal account to this merchant. If you have any further questions about the agreement, or wish to reinstate it, please contact 2Checkout directly.

All Time Leaders

Categories

Defenders of the month