Stop it with the notifications

Would you please please please would be ever so kind and help me out in resolving the latest issue relating to the pop-up for the Password Manager I am seeing in the wonderous product that is Bitdefender Total Security? I have implemented all @Gjoksi extremely helpful tips regarding popups and I'm extremely sorry to report they do not work. I am unfortunately still seeing these popups. I humbly request a working solution to this vexing issue.

Thanking you for your gracious assistance in advance.

I hope this meets the politeness requirements for this forum.

I thought the first reply was in an incorrect forum and to ensure I was as helpful as possible to the fantastic people on this site thought I would comment on another, more appropriate sub-forum, where I learnt one must be very polite when receiving a poor service for a product and I have paid a lot of money for.

So be clear as I have this product on 4 PCs I will be expected to click on this less than helpful popup 12 times, even though I clicked to disable the recommendation. That is useful information to receive.

May I make a modest request for an update from @Alexandru_BD once he has received a reply from Bitdefender's software 'engineers'

Thank you for your laconic reply.

When I click on x the pop-up disappears. I will try to note when these occur.

It has just occurred again on one of my PCs 2022-08-16 20:10 BST I will update your went it occurs again

May I suggest implementing logging so that I can just send you a log and your company can do the work.

I checked the Event Log and there are no Bitdefender entries that I can see.

If I pay subscription, do not deliver ads by default.

And the useless annoying notification I got moments ago stuns me:

"Work Profile

We always have your back while working. The performance of your device was automatically optimized while using outlook.exe"

There's no problem with notifications not disappearing when dismissed.

There's a serious problem with useless notifications spammed by default.

Hello Gjoksi, I saw your original helpful post about settings.

My post however, was intended as a feedback post to Bitdefender on the notification policy as a whole - not a support request.

But since you mention it, I have a question about this advise:

5. Utilities -> Profiles -> Settings and disable "Activate profiles automatically" (for the Profile notification)

After doing that, in the future no pop-up notifications will be displayed in the lower right corner of your screen."

This de-activates the automatic profile feature - which I don't want to deactivate. I only want to deactivate the notification about it.

How would we feel if our cars loudly stated "I have successfully managed to change gear from 1 to 2"...

@Andy, and I got it too, despite that sh*t being turned off in the config.

@Alexandru: I'll be very frank: is this a cultural thing, that Bitdefender thinks this is a reasonable policy? Because where I live, it's a no-no.

For Gods sake, I'm paying a sub for this. OF COURSE there should be no ads, and absolutely not by default anyway.

And to have ads for your paying customers that's not possible to turn off?

I can tell you this: if you maintain that policy, it's not going to end well - you have competitors and it's very easy to choose an alternative with less strange and shady policy.

I' mean. I've only been a customer for a few days, and I already hate the product. So unnecessary.

I'm ready to give you some more time to resolve this - even though you've had plenty of time when I read other threads on the topic.

Thanks and good luck with improving your company.

I get the frustration

I get microphone alerts that drive me nuts on a windows 11 device with an Alexa app.

I always click on notification details that take me to a window where I'm supposed to be able to choose not to alert me for a particular application but no matter what I select, two things come back:

1. Amazon Alexa
2. Host Process for Windows Services

I also will not be renewing my subscription simply because there seems to be no control over this - It's either on and I assume I'm being protected with some seriously intrusive popups or, it's off. There is no functional/working trusted apps list to shut bitdefender up.

Thanks for this point by point… I went through your list and found most of it was already turned off, and I had already established a Work profile. The Work profile did not stop all the popup notifications in lower right hand corner about blocking this or that though, not sure why. It did stop the annoying quick scan running notifications, at least I've not seen one since implementing the Work profile a few days ago. However, I am not finding a way to check and make sure it's actually doing the automated daily quick system scans that were associated with those notifications. When I click into the quick scans section it just launches a new quick scan and does not provide a history log. Is there a way to check?

Hi Phil, thanks for the quick and helpful response. No scans showing there, but the whole notification list only goes back 2 days to the 25th. I also don't see any options for setting how far back that notification list goes. I think it may have been on the 25th when I created my Work profile, maybe that cleared everything old? I guess time will tell!

Regards,
Simeon

It's clear at this point that the quick scans have indeed been disabled by having a Work Profile active. Hard to understand why they don't offer an option to have scans run in the background with perhaps a badge on the system tray icon indicating it has run a quick scan, or something like that.

Thanks again for your assistance and further information.

Seems to be a lot of information online that indicates Windows Defender is just as good these days, perhaps without all the bells and whistles, but for basic malware and virus protection. Do you have any thoughts on that to offer?

Thanks for taking the time to share all of that, the link is also extremely helpful, I hadn't come across that one. Appears Kaspersky is their Product of the Year for 2023, may look into them again, used to have them then dropped them but I don't recall why.

FYI… I have never run with just Windows Defender, have never trusted it enough. But in searching for what was currently available and how it rated I came across an awful lot of people in places like reddit saying it had improved a great deal, and yes, their comments were that it was 'adequate' which is not necessarily enough for me either. You seemed really knowledgeable and willing to engage so I sought your opinion, glad I did!

Over the years I have run McAfee, Kaspersky, Norton, Malware Bytes and Bitdefender. I chose Bitdefender about 2 years ago because of it's ratings and because it was lightweight and didn't bog the machine down by hogging resources, which both McAfee and Norton did back in the days when I was using those. Both of them also got rather invasive.

RE backups, yes, I agree… I have been backing up regularly since the mid 90's, and back then we had to use a tape drive so it was quite slow! Having backups has saved my butt several times though, usually from failed hard drives, but once when McAfee let me down and I got infected so badly that my new HP laptop was nearly trashed. I was lucky to find a really knowledgeable guy at a computer shop on Kauai where I lived at the time who spent two weeks working on rebuilding the drive and system with specialized software he had running round the clock, and finally he got it working normally again. Cost me about a third the cost of replacing the computer for his help, but given the system was only a month old that was a good deal.