I have paid for VPN Premium but still getting 200mb limit
Answers
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Hi Member
Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your query .They will reply back asap.
Regards
Flex
(Bitdefender beta tester 2019/ 2020)
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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I've got the same issue as well. Purchased Bitdefender Total Security and "Premium VPN" on 10/29/2022 and it is stuck at 200mb with an "upgrade option." If i try and active using the only code I received that was for Total Security i get "activation failed with error code: 11. Please contact our support team for help with this issue."
So far support sucks, at this point I may get my money back and go back to Kaspersky as at least their stuff was seamless to install.
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Hello.
ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices and/or your payments/purchases.
So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
NOTE: Bitdefender telephone support is not toll-free!
Also, @Alexandru_BD and @Mike_BD (they both work for Bitdefender) can take a look here and help you with the issue. You can PM them.
Regards.
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Premium Security & Bitdefender Endpoint Security Tools user
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