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AUTO RENEWAL

ricochet
ricochet
in Central and Subscriptions

Why does auto renewal charges more than buying a new subscription. They are cheating loyal customers

Comments

  • Gjoksi
    Gjoksi mod
    edited June 2022

    Hello.

    You can stop the auto-renewal for the Bitdefender subscription, by following these steps:

    https://www.bitdefender.com/consumer/support/answer/29081/

    Just follow the steps as described in Method 1, because some users in the past reported that the steps from Method 2 didn't stop the auto-renewal.

    Also, from my personal experience, Metod 1 does the job.

    For manual renewal, visit this site:

    https://www.bitdefender.com/renewal/

    and you'll get the same price as the price for the first (initial) subscription payment.

    REMEMBER: It is adviced to open the link for manual renewal in private/incognito tab or window in your browser or if not doing so the prices might be displayed without the discount.

    Regards.

  • Scott
    Scott ✭✭✭✭✭
    edited June 2022

    Hi @ricochet

    That's why myself and some of the other members here will suggest turning off auto renewal and consider that when time comes for renewing a subscription, Bitdefender will offer a better deal.

    I believe the thought behind auto renewal is a set it and forget it security that you will be covered. That you don't have to look for, or wait for a promotion, that you don't have to shop for a deal. You're paying for the convenience of it taking care of itself, and of unbroken security.

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/

  • Repairman
    Repairman ✭

    I did not buy my subscription through 2C0 so when i request a link none arrives as in method1

  • Gjoksi
    Gjoksi mod

    @Repairman

    Hello.

    You can stop the auto-renewal for the Bitdefender subscription by contacting Customer Support at:

    cancel@bitdefender.com

    Regards.

  • Alexandru_BD
    Alexandru_BD admin

    @Repairman you have a license and you are not enrolled in automatic billing.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

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