BitDefender on macOS doesn't seem to honor the exclusions list...
First, let me start by stating- I am a student working on a CyberSecurity degree. This means I have some VMs on a hard drive that have tools required for my classes including Kali Linux, etc.
I have added these to the exclusions list, but prior to adding them I had run a scan and this seems to have populated to the cloud-based Defender Central thing.
Anyways- in both locations I have put the Volume where these VMs reside into exclusion list, however this comes up every time that I have threats needed to be resolved.
How do I get the exclusions to take actual effect so it quits flagging these?
Look forward to any guidance. I have another issue with massive reads on boot from BitDefender, but I don't know if it's caused by the above problem...
Best Regards,
Ted
Best Answer
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Set exception in bitdefender antivirus for mac: https://www.bitdefender.com/consumer/support/answer/19797/
If setting up exclusion is not working you will need to contact bitdefender support for that.
Generate bitdefender BDProfiler log for macOS: https://www.bitdefender.com/consumer/support/answer/1863/
Share the logs & your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com
The support team will reply back to your query within next 24-48 hours excluding weekends.
Regards
Life happens, Coffee helps!
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Bitdefender Ultimate Security Plus (user)
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Answers
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PS- what I mean by "both locations" is in the local exclusion list as well as by logging in to the Cloud based Defender Central website...
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