VPN not working with Edge, but works with other apps (like Steam)

chrisbrz8
chrisbrz8
in VPN

I recently purchased VPN Premium. It installed correctly and seems to connect with any issues or errors. However, when I load the browser (Microsoft Edge) literally nothing loads. I thought it was the VPN, but it seems to work with other apps (such as Steam). If I turn off the VPN, everything works, and I can use Edge again. Any help on how I can work with Edge would be appreciated, especially since this was paid for . . . thanks!

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Answers

  • Alexandru_BD
    Alexandru_BD admin

    Hello @chrisbrz8,

    Try this:

    1. Type  edge://settings/privacy  in the address bar and scroll to the Security area.

    2. Disable the option “Use secure DNS to specify how to lookup the network address for websites”.

    Let us know if the pages load afterwards.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

  • chrisbrz8
    chrisbrz8

    That worked! Thanks so much!

  • Mr_AMX1
    Mr_AMX1 ✭

    I was having the same problem on both my desktop and laptop and this fix worked. thanks!

  • Alexandru_BD
    Alexandru_BD admin

    Thank you for your feedback! 👍️

    Premium Security & Bitdefender Endpoint Security Tools user

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