Need Help, my purchase cannot go through..!!!

Autumn Tanzania
Autumn Tanzania Directing Manager
edited December 11 in Enterprise Security

I have tried multiple times to purchase Bit Defender Gravity Zone on their website, but the payment cannot go through, what might it be the reason, please i asap help with this.

Answers

  • Andrei_S Enterprise
    Andrei_S Enterprise Business Support Manager BD Staff

    Hello @Autumn Tanzania ,

    I would need more details from your side regarding this issue.
    Which product are you trying to purchase?
    What error message do you get? Also, please make sure that your bank does not block this type of transaction with the payment processor.

    Kind Regards,

    Andrei

    Enterprise Support