Disappointed By Bitdefender Internet Security

I purchased a 3 user license of Bitdefender Internet security from a store because of the good things that I have heard about it. Initially everything seemed ok, but then I started having various problems on the 3 computers that I had installed it on. All my computers run Vista and No I didn't run Bitdefender with anything else that could of caused incompatibilities.It was Bitdefender and nothing else.


Bitdefender Internet security on my 64bit desktop would randomly display “Your computer has never been scanned for viruses” when it indeed had and Features like the behavioural scanner would randomly turn itself off. The Behavioural scanner is part of my computers proactive defence against unknown malware, so for Bitdefender to randomly shut this off, is totally unacceptable.


My Laptop machine running Windows Vista 32Bit would randomly freeze on start-up because of bitdefender and the bitdefender icon would turn grey in the task bar, which would require a reboot sometimes more than once, so I could use my PC again. My second laptop would have bitdefender randomly reporting that the services were not running (or something to that effect), which would need rebooting to solve the issue.


I can't believe how buggy and incomplete this program is. I feel annoyed that I have spend money on a security program that should of worked properly. I have now unistalled bitdefender on all of my machines and have wasted a license <img class=" />

Comments

  • Hello Geforce,


    From the description of the issue you have provided us with there are clear signs of an incompatibility between the software and something else installed on the system. In order to find that cause I have sent you an e-mail on Ticket ID 200906011003653 - please reply to it when you have the time.


    kamaranti


    The post that you have added is irrelevant to the resolution of this issue, but we have not deleted it because it is your right as a customer to ask for a refund. However, try to keep the comments in a constructive and relevant range to the issue raised for this type of off-topic replies will no longer be tolerated. See also rules 4 and 5 in Posting Rules:


    http://forum.bitdefender.com/index.php?showtopic=13675


    Thank you!

This discussion has been closed.