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Hi,
I am running xp64 sp2, but when i install bitdefender total security and i want to activate my account, the system says: can't connect to the server, please try again later.
In windows vista X 64 it's working fine???
Please help.
I do have internet connection in xp and firewall is turned off.
I am out of ideas.
Myaccount.bitdefender.com is working well.
Tried to contact support, but there is no response from there................
Comments
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horrible customer service
your phone line disconnects me everytime i call, your live chat goes to email, even after the guy in live chat said "restart your comp and come back and we will talk"
i came back he was gone.. he had no care in the world for my needs..
after spending 120$ i expect some sort of service but obviously you guys do not agree.
here is a screen shot of my problem im sick of trying to explain it to you people
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Hi
plz provide more information about your OS and the installed additional security
software.
A HjT-Log would be helpful.
Regards
Raziel0 -
Hi
are you able to create an additional account for your XP engine ?
Raziel0 -
Hi
are you able to create an additional account for your XP engine ?
Raziel
Also then, it says: can't connect to server.
But when i go to myaccount i can login with the new account
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Hello koppelrath and zedzero ,
An email was sent to you , with the appropriate tool for solving this issue . Also , there is another topic opened in regard to this error message:http://forum.bitdefender.com/index.php?sho...12958&st=20 . Please reply here if you have any other questions .
Thank you .0
