Bitdefender Modules Disabled

jcmn
jcmn ✭✭✭
in General talk

Hi


Occasionally booting my computer I get the information that some modules are disabled. If I try to enable the tick marks are inaccessible (dimmed). The only way to enable is to reboot again.


Why does this happen?

Comments

  • alexcrist
    alexcrist ✭
    edited July 2007

    Hi Nunes,


    I also get, sometimes, those warnings.


    But the solution is not a full reboot. You just have to close BitDefender Management Console (right click on BD icon in TRAY and select Exit) and re-open it again from your Desktop (or StartMenu).


    I don't know what causes this behaviour, but I assume it's related to a problem in BD communicating with the other modules.


    Cris.

  • jcmn
    jcmn ✭✭✭

    Thanks Cris


    Next time it happens I will do as you suggest.

  • jcmn
    jcmn ✭✭✭

    Hi


    A second question:


    This disable issue doesn't mean that bitdefender is not securying our OS?


    And if a real threat tries to disable bitdefender, has BD ways to protect itself?

  • alexcrist
    alexcrist ✭
    This disable issue doesn't mean that bitdefender is not securying our OS?


    BitDefender, in the situation that you descibe, is not really disabled. It's just a failure of communication between BD modules. Once you restart BitDefender Management Console, you'll see everything is back to normal, and all modules are online.


    And if a real threat tries to disable bitdefender, has BD ways to protect itself?


    As far as I know, BD doesn't currently have this feature. But I can tell you that BD v11 will be released in a few months (it is already in BETA phase). BD v11 will have a Self-Defence module.


    Cris.

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